"We love the public bath and the convenience of the Family Mart inside the hotel. We enjoyed the daily breakfast."

"The staff are friendly and helpful."

"Best hotel and the service was amazing"

"They don't speak English at all. The staff doesn't work well together, so the dinner reservation (very limited, controlled time) and menu got messed up, and they charged us for a more expensive dish. There are 3 hidden fees to pay when checking out."

"We had a good stay here. Mk"

"The staff was very polite and helpful. The overall facility appeared clean and well maintained. We did not use the hotel for more than a place to rest our heads. The rooms were mostly clean and well maintained and we felt very comfortable. The only thing negative I can say is the carpets in the room were heavily stained."

"It’s a walking distance from Shinagawa station which is very convenient to get around. The environment is great with beautiful garden. The room is ok, nothing special with a small bathroom."

"Hotel located on a larger hotel complex with several facilities around. Across train station. Limited variety for breakfast, this can improve."