"Proximity to train station, restaurants."

"They have a great breakfast! Nice location to go anywhere."

"Good location, right in the middle of Shinjuku action."

"The hotel exceeded my expectations in every way. The house keeping staff would organize my electronic cables and tie them with a gold ribbon. When I had questions and went to the lobby, I was always greeted quickly by an English speaking staff member. The breakfast buffet served a variety of foods which were freshly prepared. They deserved their five star rating."

"Better response time and english speaking staff for medical emergencies."

"Clean room. A block away from the tower. Nice restaurants in the hotel. Not far from subway stations."

"Large complex with a beautiful Japanese garden in the middle, beautifully lit at night. Quieter residential area 10 mins away from Shinagawa station."

"We stayed in the N tower in a room equipped for 4 people. When we first entered, they arranged two twin beds in the only floor space available leaving zero floor space. This is not an exaggeration. It was comical to say the least and very cramped, making for one cranky group. There is no room for luggage, no floor length mirror, and the bathroom doesn't allow for more than one to be using it at one time. This hotel is catered to business people so I do not recommend a family staying here. The...