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"Wonderful hotel great location "

"From the first moment we entered the hotel the staff we exceptionally friendly and pleasant. I will definitely stay again.."

"Ok in Bullet points Breakfast : 5 (Highest rating) Diner : 5 Pool :5 (it is heated 28 plus degrees and clean, perfect for children not too cold and not much limitations). Splash pool: 5 (Kids until 7 years will enjoy it). Room :5 Spacy clean and good facilities. Towel service : 5 Every day clean towels for the pool. Pool bar: 3 little expensive, and no too high quality. Reception:5 wonderful people and service. Entertainment :4 just good Location :4 as mentioned when booking 20 minutes walk, little steep, opposite you have public transport for a few euro's you come everywhere. Overall a gorgeous hotel, which I would highly recommend, the price and quality are far above average. Thank you THB and Expedia, for a wonderful and relaxed holiday. "

"great hotel sensible price hood food"

"We arrived early but were welcomed to the hotel, our luggage was looked after and we were given full access to what the hotel had to offer before officially checking in. We enjoyed all the facilities at the hotel, everywhere was clean, all the staff were friendly and helpful. We will definitely be coming back again in the future."

"Great staff and good value for the price we paid. Room dated but clean, dining options limited for all Inclusive guests."

"Liked: proximity and ease of getting to the beach, the food/buffet, the friendliness of staff, the gym was basic but sufficient Could be improved: Ants in room - lots of them crawling everywhere, even over phone when on it Sliding door in bathroom didn't close properly so no privacy Wifi - didnt work for us so we used our own data Shampoo/shower gel dispensers didnt actually work - the pumps seemed broken and couldnt be removed from wall so couldnt use No milk provided for tea at the self service areas, would be easy enough to provide little cartons. Had to buy milk from Spar"

"Hotel was overall very good, all inclusive choice of food was excellent, alcohol choices were extremely poor. I would normally stay in H10 and it doesn't really compare to be honest. At H10 you get a choice of a bottle of water or glass of wine with your dinner. Here you only got a small glass of water. Room was very clean and air conditioning was also very efficient, hotel overall was well manicured which makes for a very pleasant experience. Shower size and pressure was excellent, there seemed to be a slight glitch in that occasionally where the shower water would get very hot quite quickly without having touched the regulator (Room 326). Hotel location is very good approx 4km from the port in Puerto del Carmen and something similar to the airport runway. The beach to the front of the hotel is an excellent beach and reasonably safe. Overall we really enjoyed our stay, hotel is designed to make it feel like each room is an apartment and when you leave the room you get a feeling of being outside immediately which is quite nice and takes away the claustrophobic feel of hotel corridors. Entertainment was also very good taking into account it is a holiday hotel, a lot of the performers seemed to be from Bulgaria and we really enjoyed the shows they put on and you could tell there was a lot of effort put in with limited stage and equipment to probably work with so they deserve a lot of credit. Overall its a good hotel and we enjoyed our stay."

"Staff were really helpful. Everything we needed was at this hotel. We would book again!!!"