"This was the worst hotel we have ever stayed at. The bed and pillows genuinely hurt so bad, we used our comforter instead and rolled it up to support our necks since the pillows were rock solid and about 1/2 inch thick. The rooms had no AC even though the pictures showed an AC unit, and the room we had was in the front of the hotel with lights shining through the curtains since they were hung 2 inches off the wall all night. Worst sleep we’ve gotten in ages. Our backs are still hurting a week...

"First the good. The room was clean and the location was good. The bad. I tried to check in 2 hours early. While I didn't expect an early room there actually was one available. However, they wanted to charge me 30 pounds. Wth? I wasnt sure if this was common for staying around London, but when I went to my next location in Richmond the staff tried to go above and beyond to get a room available when i showed up 3 hours early. The contrast in customer service was night and day. Because they...

"The location is great for Elizabeth line 200m and cheap shopping. Wetherspoons only 200m too. Cant beat it for a good value london hotel if you are ok with 20 mins to central london on the tube"

"Staff disponibile e gentile e struttura comoda ai mezzi pubblici"