"The staff not friendly or approachable. Except the staff member working the kitchen during breakfast time. The receptionist that checked me in was on the phone texting while checking me in."

"Expedia problem twice charge one day check in Best western corona hotel very good New up grade ."

"First night the bathroom was overflowing with toxic sewer water , staff was not helpful and did respond in a positive manner, every time I left the room and returned the key was not operational, had to get new keys and staff was not professional and gave me a bad time. The next day I demanded a change of room and staff was put out and angry. Once entering the room, the air conditioner was not operating efficiently and staff didn’t what to hear about it air conditioner was not operating...

"Clean room"