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"Good!"

"This place is absolutely beautiful , stayed in the Cortez suite . No words gotta check it out yourself. Staff is also, so nice and attentive to all your needs definitely will be staying again and only a 10min walk to the beach "

"Excellent location "

"The room was immaculate and in the perfect location "

"Everything went smooth nice service "

"We rented condominiums on all prior visits to Puerto Vallarta. This was our first time staying in a hotel, and we were very happy. Casa Dona Susana is the adults only property associated with Los Arcos. We had breakfast daily at Mi Pueblito, in Las Arcos, and when we wanted a more quiet retreat---we enjoyed the pool at Casa Dona Susana. Each and every employee we encountered over our 6 days there was welcoming, friendly and helpful. We really can't say enough about what a pleasant experience we enjoyed in the last few days of May, 2025. "

"Beautiful ocean views. Was fantastic to hear the waves crashing against the shore all night. The malecon is right outside the hotel."

"Lotsvof shops to explore, lots of treats, wonderful experience, thank you"

"Loved our stay here! Perfect location. Beautiful views. Easy access to pool and beach. Just wish the food was better (if so there’d be no reason to leave). "