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"Excellent location "

"The room was immaculate and in the perfect location "

"Everything went smooth nice service "

"We rented condominiums on all prior visits to Puerto Vallarta. This was our first time staying in a hotel, and we were very happy. Casa Dona Susana is the adults only property associated with Los Arcos. We had breakfast daily at Mi Pueblito, in Las Arcos, and when we wanted a more quiet retreat---we enjoyed the pool at Casa Dona Susana. Each and every employee we encountered over our 6 days there was welcoming, friendly and helpful. We really can't say enough about what a pleasant experience we enjoyed in the last few days of May, 2025. "

"Beautiful ocean views. Was fantastic to hear the waves crashing against the shore all night. The malecon is right outside the hotel."

"Lotsvof shops to explore, lots of treats, wonderful experience, thank you"

"The hotel and staff were all amazing! We had since a great trip and the staff were so helpful from booking cabs to helping us book a great excursion! Also the pool was lovely! I can’t say enough good things! It’s was everything we needed. My family would says the beds and pillows could have been better and still we all loved it!"

"Very accommodating "

" Great location. Close tot he beach and night life"