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"Very friendly and helpful concierge. I highly recommend this hotel "

"Excellent "

"A few minor issues which were resolved when raised with staff, however overall very pleased. Customer service was exceptional as always. Breakfast was very good but same items everyday, which was slightly disappointing. Would be good if different items were served. "

"We had an amazing experience at the Hyatt Regency Ataköy and can’t recommend it enough! From the moment we arrived, the service was top-notch. A special thank you to Taylan at the front desk concierge — he made us feel welcome right away. He checked us in smoothly, spoke excellent English, and went above and beyond by arranging a massage for us, which turned out to be absolutely incredible. The massage was one of the best we've had — incredibly relaxing and professionally done. Highly recommend booking one if you're staying here! The buffet breakfast was another highlight. So many delicious options, fresh ingredients, and a beautifully arranged spread. If you have the time, it's definitely worth enjoying it every day during your stay. We also loved the pool and spa area — everything was spotlessly clean, and the staff was friendly, attentive, and professional. It was the perfect spot to unwind after a day out in the city. All in all, our stay was perfect. Thank you again to Taylan and the entire team for making it so memorable. We’ll definitely be back!"