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Renaissance Polat Istanbul Hotel

5.0 star property
Travelers find balance at this Istanbul retreat where yoga classes and racquetball courts complement an indoor pool and rejuvenating spa treatments

Choose dates to view prices

The Renaissance Polat Istanbul Hotel, near Ataköy Marina, offers breakfast and coffee to start your day. Enjoy the seasonal outdoor pool, spa with hot stone massages and aromatherapy, and two on-site restaurants serving Mediterranean cuisine.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is SAR 471
SAR 528 total
includes taxes & fees
30 Jan - 31 Jan

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
  • 62 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Sea View

7.8 out of 10
Good
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
  • 30 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 30 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking, Poolside

Room, 1 King Bed, Smoking, Poolside | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Smoking, Poolside

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
Bathrobes
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 53 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 53 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 Bedroom, Park View

Family Suite, 1 Bedroom, Park View | Premium bedding, minibar, in-room safe, desk

Family Suite, 1 Bedroom, Park View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 53 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Smoking, Poolside

Room, 2 Twin Beds, Smoking, Poolside | Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Smoking, Poolside

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Sea View

Deluxe Room, 2 Twin Beds, Sea View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Sea View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Bathrobes
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds, City View

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds, Sea View

Club Room, 2 Twin Beds, Sea View | Premium bedding, minibar, in-room safe, desk

Club Room, 2 Twin Beds, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 30 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, City View

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite, 1 King Bed, Sea View

Presidential Suite, 1 King Bed, Sea View | Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 King Bed, Sea View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Pillow menu
  • 145 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | Living room | 49-inch flat-screen TV with cable channels, TV, pay movies

Club Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
Bathrobes
  • 101 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

8.4 out of 10
Very good
(29 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Bakırköy, a neighborhood in Istanbul, Renaissance Polat Istanbul Hotel is near the airport and on the waterfront. Hagia Sophia and Topkapi Palace are cultural highlights, and some of the area's notable landmarks include Blue Mosque and Basilica Cistern. Traveling with kids? Don't miss Istanbul Aquarium. Visit our Istanbul travel guide
Map
Sahil Yolu Caddesi No:2, Yesilyurt, Istanbul, Istanbul, 34149

What's nearby

  • Hagia Sophia
    Hagia Sophia
    16 min drive - 17.3 km
  • Aviation Museum
    17 min walk - 1.4 km
  • Stepanos Armenian Church
    2 min drive - 2.2 km
  • Atakoy Plus Shopping Mall
    2 min drive - 2.6 km
  • Çiroz Halk Plajı
    3 min drive - 3.4 km

Getting around

  • DTM - Istanbul Fuar Merkezi Station
    5 min drive
  • Istanbul Yesilyurt Station
    9 min walk
  • Istanbul Airport (IST)
    46 min drive

Restaurants

  • Awen Restoran
    3 min walk
  • Polat Patisserie
    1 min walk
  • Marna Restaurant
    2 min walk
  • Fondo Coffee&Hifi
    7 min walk
  • Balkon Cafe & Restaurant
    6 min walk

About this property

Renaissance Polat Istanbul Hotel

Luxury family-friendly hotel near Istanbul Aquarium
Located close to Ataköy Marina and Capacity Shopping Center, Renaissance Polat Istanbul Hotel provides a poolside bar, a terrace, and shopping on site. Indulge in a body wrap, a hot stone massage, and a body scrub at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Mediterranean cuisine. Pilates classes and fitness classes are offered at the gym; other things to do include basketball and racquetball/squash. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a coffee shop/cafe and a garden.
You'll also find perks like:
  • A seasonal outdoor pool and an indoor pool, along with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), an outdoor tennis court, and valet parking (surcharge)
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and an elevator
  • A front-desk safe, concierge services, and 13 meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 437 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with tubs or showers and free toiletries
  • 49-inch flat-screen TVs with cable channels
  • Wardrobes/closets, cribs/infant beds, and electric kettles

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The price is SAR 535
SAR 599 total
includes taxes & fees
12 Feb - 13 Feb
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (EUR 11 per day)
  • Secured, covered valet parking on site (EUR 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 35 for adults and EUR 3,955 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bar Noblesse
  • Marmara Fish Restaurant
  • Terra Middle’Terranean

Things to do

  • Basketball
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor tennis court
  • Piano
  • Pilates classes
  • Racquetball/squash
  • Seasonal outdoor pool
  • Shopping
  • Yoga classes

Family friendly

  • Children's pool
  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business center
  • Conference center (356,511 square feet of space)

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Accessible shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (30 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 27 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1993
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Crib (surcharge)
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 35 for adults and EUR 3955 for children
  • Airport shuttle fee: EUR 120 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: EUR 11 per day
  • Covered valet parking fee: EUR 10 per day
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number 5156

We should mention

The seasonal pool will be open from June to September
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Renaissance Istanbul
Istanbul Polat Renaissance
Istanbul Renaissance Hotel
Polat Renaissance Istanbul
Polat Renaissance Istanbul Hotel
Renaissance Hotel Polat
Renaissance Istanbul Polat
Renaissance Polat
Renaissance Polat Istanbul
Renaissance Polat Istanbul Hotel
Renaissance Polat Hotel
Renaissance Istanbul
Istanbul Renaissance
Renaissance Polat Istanbul
Renaissance Polat Istanbul Hotel Hotel
Renaissance Polat Istanbul Hotel Istanbul
Renaissance Polat Istanbul Hotel Hotel Istanbul

Frequently asked questions

Does Renaissance Polat Istanbul Hotel have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool.

How much does it cost to stay at Renaissance Polat Istanbul Hotel?

As of 20 Muharram 2026, prices found for a 1-night stay for 2 adults at Renaissance Polat Istanbul Hotel on 30 Muharram 2026 start from $140.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Renaissance Polat Istanbul Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 11 per day. Valet parking is available for EUR 10 per day.

What time is check-in at Renaissance Polat Istanbul Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Renaissance Polat Istanbul Hotel?

Check-out is at noon.

Does Renaissance Polat Istanbul Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 120 per vehicle applies.

Where is Renaissance Polat Istanbul Hotel located?

This family-friendly Istanbul hotel is located on the boardwalk/promenade, within 3 mi (5 km) of Istanbul Aquarium, Capacity Shopping Center and Ataköy Marina. Blue Mosque and Süleymaniye Mosque are also within 12 mi (20 km). Istanbul Yesilyurt Station is 9 minutes by foot and Istanbul Yesilkoy Station is 16 minutes.

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Reviews

Renaissance Polat Istanbul Hotel Reviews

8.4

Very Good

8.8

Cleanliness

8.4

Location

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 516 out of 1000 reviews
Rating 8 - Good. 282 out of 1000 reviews
Rating 6 - Okay. 92 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Staff are so great
Stayed 3 nights in Oct 2025

10/10 Excellent

Jean-Martin

Beautiful view from our room (we paid for an upgrade on arrival)
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Liked: Property conditions & facilities
Beautiful hotel in a great location. Neighborhood is being renovated so there is a lot of construction right now
Stayed 2 nights in Mar 2025

10/10 Excellent

Krikour

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Location ,very friendly staff,you feel like you are at home
Stayed 6 nights in Mar 2024

8/10 Good

Huda

Liked: Amenities, property conditions & facilities
Excellent location
Stayed 1 night in Jun 2024

10/10 Excellent

Nazli

Liked: Cleanliness, staff & service, amenities
loved the hotel with its professional and kind staff, rooms were very clean, breakfast was delicious, fish restaurant was wonderful, coctails were very tasty. Also loved the coffee they served ib the lobby and in the breakfast.
Stayed 2 nights in Mar 2025

10/10 Excellent

karine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renaissance Polat Istabul is our home away from home. It is one of the best hotels in the best area of Istanbul. Amazing staff and special appreciation for Gizem hanim and Oguzhan at Reception for attentiveness and great customer service. Recognizing them as well as Serdar bey (luggage services and everything else for our guest needs ) and Yunus bey (breakfast/dining) as well as Burak bey supervisor for special attention and guest pleasing actions. It is always a pleasure to stay at this hotel. Kind Regards, Karine A ,
Stayed 4 nights in Jul 2025

10/10 Excellent

Huda

Liked: Staff & service, property conditions & facilities
Excellent service and superb location
Stayed 2 nights in Jun 2024

10/10 Excellent

husamuddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and swimming pool
Stayed 3 nights in Jul 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good hotel , im super happy about the stuff it was amazing experience
Stayed 4 nights in Apr 2024

10/10 Excellent

Lila

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Really good breakfast buffet. Beautiful facilities. It’s far from everything so transportation can be an issue. Be prepared to pay the full cost of your room as an additional security deposit.
Stayed 1 night in Apr 2025

10/10 Excellent

Mireya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything looks good and amazing sea view 😍 💙
Stayed 3 nights in Apr 2024

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
Very comfortable and spacious. The hotel was high class
Stayed 2 nights in Sep 2024

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I had a good stay

Very friendly staff and atmosphere. I liked the buffet breakfast. Thank you for your hospitality.
Stayed 1 night in Mar 2024

10/10 Excellent

sona gayane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and clean, staff is very friendly. We really enjoyed our stay. The gym and the spa needs renovation
Stayed 6 nights in Dec 2023

10/10 Excellent

Aylin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

This is a great hotel. The staff is excellent. They are all welcoming and know the meaning of customer service. İ will definitely stay here in the future.
Stayed 7 nights in Dec 2023

10/10 Excellent

Krikour

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always I recommend for everyone even if they’re with family or just for business reasons
Stayed 4 nights in May 2024

10/10 Excellent

Gulzar Alam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home with amazing exoerience

It was an amazing wxoerience throughout my stay for a week. An excellent view overlooking the sea, comfort in superb furnishled room with amenities, beautiful SPA with all facilities you can imagine, breakfast was faboulous, food in the Bar as well as Marama Batik restaurant are rated as five star. The location is perfect for our business connection as well as a pleasure to walk by the beach. This is one of the best horel we have ever stayed.
Stayed 6 nights in Nov 2023

8/10 Good

Ahmad

Liked: Staff & service, amenities, property conditions & facilities
In Renaissance first the staff are very kind and the hotel itself is amazing specially breakfast and the swimming pool were my favourite. There was only a small problem surprisingly with cleaning like bathrooms floor there wasn't hoovered at all in time of my stay!
Stayed 6 nights in Aug 2024

4/10 Poor

Verified traveler

Disliked: Staff & service

Breakfast Rip off

The hotel takes a deposit but gives no receipt. The price for breakfast was not told even after asking but after the breakfast they charged us $100 for 2 persons which was a rip off. The next day we were with an escorted tour at the same hotel & the breakfast was free for all tour members & travelling driver & tour manager. I should be reimbursed for the expensive breakfast at least partially.
Stayed 1 night in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities

Very Overpriced add ons like food etc.

What was good, staff are excellent, location is nice, outdoor pool area is spacious with plenty of beds. Cost of the room was good. Not so good. Noise from discos very loud in our room on floor 14 and ruined both Saturday and Sunday nights sleep. You can also hear the lift alert from many floors as it arrives due to open middle balcony section and poor sound proofing in the rooms, it’s a constant chiming. The mattress was sagging and hurt both our backs, pillows either too soft or too hard. The worst thing though is the price of everything. For example, shop price of an efes beer is around 80tl bar price is 500tl 2nd Best rated massage based on t advisor and hamman in Istanbul was €65 each for couple to have 75 minute full body, face mask, hamam massage, foam and scrub. Hotel price for this (with 50 min massage and no face mask) would be €220 each. The facilities are generally good but need repair, hot tubs don’t really work any more and are thick with dirt near the top. Bowl of cold fries is €10 and always there is an extra 13% service charge on top of the crazy prices. So it’s a good room rate but expect to pay back the savings if you buy anything during your stay.
Stayed 4 nights in Sep 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, positive experience

We had a garden room initially, but the walls were very thin and not sound proof, so we asked to be moved into the hotel and it was far nicer, modern, sound proof and clean. The staff were very helpful moving us. The car parking was a bit frustrating - we were told that the car parking would be included in the bill when we checked out, but when we drove to leave, we were told it hadn’t been paid - seemed to be a lack of communication more than anything. Breakfast was good - loads of variety and good quality. Gym was good, equipment advanced for a hotel gym, as was the pool, steam room and sauna.
Stayed 4 nights in May 2024

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A genuine feel of home away from home. I can not say enough about the wonderful experience of comfort, friendliness, exceptional staff Polat Renaissance has. Special thanks to Volkan, Ilker and Serdar for welcoming our family every time we arrive at the door as if it is our first. Always smiling and cheerful no matter how heavy or quantity of luggage we have. Serdar is always ready to give a helping hand in every matter: always inquires and offers assistance. This gives my family and I a feeling of belonging and support always. A special thanks to Yunus for paying close attention to ensure my family and I have a special breakfast experience every day. His attention to detail and his customer service go beyond the sense of duty. He actually makes us feel like we are part of his family visiting his home. It is a remarkable trait for a person who leads yet has time to make the guests happy. He not only guides the staff, he actually works alongside them to make sure everything is perfect, no matter how busy, he always take a moment to ensure the guests needs are met. Special mention to Hassim for his attention and customer service. He always is very friendly and asks if anything is needed to ensure satisfaction . Cihan at Reception is always very wonderful and always ready to help.. special thanks to Oguzhan at reception for always making our check in process as efficient and as smooth as possible His exceptional customer service is worth recognition. Mensure for clean Rooms.
Stayed 2 nights in Jun 2024

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view, clean room, nice breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at the Polat. Staff is so friendly and the rooms are very nice and comfortable. Definitely would go back.
Stayed 2 nights in Aug 2025