"Very dirty and no customer service"

"Very good"

"They have a small parking lot which is a lot better than no parking lot in NY, so parking was great. The staff was friendly. The breakfast that's included is great. It feels like not a lot of hotels include breakfast anymore so this was a huge plus. The common areas were nice and clean. The room was clean. The only thing I'd put in the suggestion box is; in the bathroom of our room where the toilet paper holder is screwed on it's a little bit too far. I had to give a good stretch while sitting...

"Easy check in, clean rooms, and friendly staff...what more can you ask for?"