البحث عن فنادق في بونتا سام من SAR 366

"I feel like these reviews are very misleading. If you are traveling solo, this resort is not for you. The staff do not care about solo travelers. Especially on their birthday. Let me start with their mishaps. I took a nap outside on my private pool terrace and housekeeping came to clean my room. They locked me out up there. Thank God I had my phone or I wouldn't have known what to do. Then the manager on duty (Mariana??) tells me I can have an accommodation. Offers me a couples massage. Again I...

"Amazing experience"

"This is our 3rd time coming to this hotel. We love it because it’s a great experience. Beautiful place with great amenities and the staff goes above and beyond to meet our needs. Always great food as well."

"The property was perfect and every single staff member was so kind! We made some good friends with the workers there! Will 100% go back!"

"Overall, we enjoyed our vacation and appreciated the friendly staff and beautiful pool areas. However, there were several issues that affected our experience. Our room often had an unpleasant odor, and the bathroom shower had a persistent smell, noticeable wear and tear, and leaked water during use. The refrigerator did not stay cold, and we were disappointed with the mini bar selection. In the common dining areas, particularly at breakfast, many of the chairs appeared dirty and stained. We also...

"Everything was excellent!"

"Amazing staff. Amazing property. If you want absolute luxury and comfort this is your hotel. From the heated toilets with built in bidets to the amazing stone jacuzzis, from the fantastic hammocks to the pool lounge chairs and umbrellas, absolutely no expense was spared here. If you want an all inclusive with gourmet food and fantastic attentive service, look no further than Hotel Mousai."

"La habitación está muy bonita, limpia y moderna, las instalaciones bien, solo la playa tenía sargazo, y olía feo. La comida no es la mejor en relación precio-calidad, no escogimos el todo incluido, y x el precio de los platillos y el sabor, preferimos salir a comer a restaurantes cercanos."

"Just a great place over all"

"Everything was beautiful from the time you get there to the time you leave. Staff really make this an outstanding experience. The food was great and so were the drinks. We plan going back next year!"

"One of the best resorts I’ve ever stayed at! Beautiful hotel, super friendly staff, amazing rooms with hammocks on each balcony. Great view, beach and pool areas. Highly recommend if you want a holiday to switch off"

"Everything was perfect"

"Excellent staff.."

"WOW! Did not expect such a beautiful stay as the one we had. My group had 2 rooms and they were both suites- ABSOLUTELY BEAUTIFUL. It was like a small apartment fully equipped with a washer and dryer! My parents absolutely loved this place. The entire staff was so pleasant especially the person who checked us in unfortunately I did for get his name. Very pleasant stay, we are so happy."

"The rooms are amazing. The atmosphere is awesome, the staff are exceptional. Very helpful and will make sure your requests are met! I needed this vacation and it was extremely relaxing and just what I needed. Expedia - hotels always say book direct because you have more options! Well let me just say - because of Expedia, every night there was a thank you from Expedia with a note. And we always had something special for us at the table. So I can't say more how awesome this trip was!"

"Nice resort! Ernesto or Esteban was excellent!! He helped us out so much during our stay! Highly recommend. Beautiful views and great food"

"Very nice adult only hotel. Great food options and good entertainment!"

"This all inclusive hotel exceeded my expectations- the food and restaurant offerings were great and everything we ordered was delicious. The property was spotless and even though the red seaweed was washing up at the beach the staff worked all day to keep it cleaned up so we could enjoy the ocean. The only negative I would say is there were not enough lounge chairs at the pools- people threw towels down before 8 am and there was nowhere to sit. It seems like there is enough space to add more...

"We chose this resort expecting a luxury 5-star family vacation, but unfortunately our experience was extremely disappointing. Upon arrival, the air conditioning was not working properly and our first room was dirty, with visible dust and stains. We had to change rooms multiple times before being moved to an upgraded room. Even then, maintenance issues continued, including a toilet that frequently malfunctioned and a day with no hot water, forcing our children to shower in cold water. We also...

"This is a great hotel with awesome views on the beach. Will definitely be coming back."