"It’s a clean and nice hotel, the only thing we didn’t like a lot was the food options, we traveled with a 3 year old kid and it didn’t have a lot options for him to eat, also you need to know their food schedule cause each restaurant has a different one so that’s kinda weird if you order room service it costs 100mxn pesos around 5.50 usd just be aware of that, the kid loved the little kids area with the waterslides, the snacks by the pool are amazing but once again not to many options, the staff...

"Everything was perfect! 10/10 recommended"

"Great Staff Highlights vs. Major Disappointments for Large FamiliesOur family reunion of 8 (including 3 kids) across 4 rooms had some great highlights but fell short on customer service and family accommodation.The Good Points:Kids Club & Pool Staff: The kids club worked perfectly. The staff girls were so nice. A special shout-out to the amazing guy serving drinks around the pool and the breakfast omelet station chef—both provided great customer service!The Downside (Why our experience went...