Find all hotels by Okura Hotels & Resorts in Otaru

"Clean rooms and in a great location"

"Inner City, close to all facilities. Beautiful building with comfortable rooms "

"Good place to stay. Convenient, close to restaurants and shopping. "

"立地も良く、新しいので快適でした。"

"삿포로 갈 때마다 묵는 호텔입니다. 조용하고 나무 객실이 깨끗하며 서비스도 무척 친절합니다. 아동 동반 손님보다는 성인 및 2인 위주 손님이 많고 국적이 다양한 편입니다. 대단한 서비스가 있지는 않지만 차분한 분위기에 깔끔한 인테리어를 원하시는 분들은 만족하실 것 같습니다. "

"The receptionist is very friendly and accommodating. They accidentally reserved a smoking room for us instead of a non smoking room and they were very honest that it was their mistake and very apologetic about it. They even offered to give us free breakfast vouchers"

"Spacious room with affordable pricing. Parking was convenient and close to subway. Safe and quiet place"

"It was quite inconvenient that none of the staff spoke English. For such a large hotel, it was surprising and hard to understand why there were no English-speaking staff available. We ended up changing to a larger room, which comfortably accommodated the three of us. We paid an additional 10,000 yen ($80) per night and stayed for a total of five nights. We had access to the Royal Club on the 28th floor, where we enjoyed breakfast as well as the tea time and cocktail hour services. That part of the stay was a very pleasant memory. "

"All was great, from driving in, greeted by staff @ parking lot directing me to the designated parking spot to hotel check-in. The only thing that missed the mark was the slow drain for the bath tub. "