Find all hotels by Best Western in Osmaston

"All special needs willingly attended to, very friendly and helpful staff (one could have been a bit more cheerful!), cosy and comfortable. Exterior was a bit dismal-looking and did not represent the welcoming interior. "

"The staff could not have been more helpful, I had to be admitted to hospital yesterday evening and my partner called the hotel who were so kind and understanding when it transpired that my belongings might need to be set aside. the lady who staffed the breakfast serving was so patient and smiley giving terrific customer service. THANK YOU so much! "

"Great grade II listed building with stunning lobby and stairwell area. Nicely presented room with all the finishes expected of a 4* hotel. Pleasant staff and a good breakfast offering. The price was very reasonable and in a great central location"

"We had a really good stay at this hotel, the breakfast was one of the best we've had, the best selection and very tasty. The evening meal was also beautiful, can't fault any of the food. Family room was large and huge bed, but disappointed in the lack of air conditioning and the shower quality. It was a bit disappointing hearing one of the waitresses at the breakfast entrance talk to the younger staff in a very rude manner. Bit of a chip on her shoulder as all the staff who we seen cleared the plates quickly and refreshed all the food in good time. Probably the best service I've seen at breakfast. Only other small gripe was the child's pool times, extremely restricted, so please check this if your going with children and have a busy schedule. We would certainly return to the hotel."

"Comfortable beds, bathroom was amazing. Food was excellent. If I ever need a hotel I'll be looking into ibis first off "

"Such a great stay while visiting our son! Highly recommend!"

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"Rooms were extremely clear and staff extremely friendly overall an amazing stay only negative was the bed was a little bit uncomfortable"

"mostly positive stay at this hotel. Although parking was quite tight, I managed to find a space without too much trouble. Check-in was fast and efficient, and the room was clean, tidy, and free of any odours. The shower was a highlight—powerful with impressively hot water. My only real complaint is that the floors were extremely creaky throughout the building, which could be a bit distracting. "