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"I’m not sure if it’s because all of the double bed rooms are grouped together but it seemed to be overbearing at how many guest were placed at the rear of the resort and there was no parking space so we were forced to park buildings away and walk to our room late at night. There were some places where there’s a lot of parking spaces but I think those were different type of rooms so I’m going to assume that is why there was more parking spaces available. Definitely lesson learned "

"Every staff member I encountered was so kind. EXCELLENT CUSTOMER SERVICE!"

"Place was great. The water park its amazing. My family and i love it. "

"Everything "

"This was our second time staying and we really appreciate the great staff, clean facilities and walkability to Universal. But the staff was really the first empression and it was a great impression."

"We love this hotel but the parking price has gotten too high daily!"

"Had a great stay with the family. The only thing I would liked to have had the pool stay open later especially since it was closed due to weather for hours each day. All in all we had a great time. Also pet policy needs attention check out morning there was a pile of smelly 💩 next to our front door. "

"A great time was had by all!"

"Great staff and hotel"