Find hotels near Neptune Theatre, Liverpool from SAR 309

"The staffs are"

"Bed was comfy. But room was freezing cold and heater didn’t work properly. Offered a portable heater by staff when I complained. Breakfast was terrible. Eggs looked like something I threw up during my first hangover at 16. No mugs left for tea/coffee. No glasses left for juice. Eventually glasses come out from kitchen but roasting hot. Not worth the money at all. Very disappointed"

"fantastic"

"I just wanted to share my appreciation to both staff manager and hotels.com colleagues for listening to my request for a bath and due to me going through the worst 2 weeks of my life, tackling landlords and letting agency’s with countless housing incidents and not having support. This upgrade on the suite room really left me so overwhelmed and I cried with happy tears. To feel so supported like that really made my stay so enjoyable. The bath and the room was amazing. The staff were kind and considerate giving the fact I had work in the hospital the next day. The bed was perfect and to top things off the view, iron, ironing board for my uniform and general peace was so much needed. I cannot thank you all enough and I would recommend this hotel to anyone! PS just a little tip get a window cleaner to clean the moss round the edge of the outside interior and maybe a touch of paint! Other than that the hotel is lovely! "

"Staff are great. Friendly and Professional."

"Clean, well located for the city centres and docks"

"There was a slight issue with a previous guests item in our room upon arrival which was immediately addressed by staff (Alice was amazing!!) and I was offered an upgrade to an amazing suite and a drink on the house. The hotel is beautiful, well situated in the city centre close to everything you need. Overall it was an amazing stay and it’s clear that the hotel cares deeply for ensuring every stay meets their expectation and when it doesn’t, they go above and beyond to rectify that. Thank you again!"

"Great place to stay! Really central location. Friendly staff. Great complimentary pastries and coffee & tea options in the morning. "

"Very good did the job reasonably priced "