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"We are a family of four staying in the city visiting friends and seeing a few shows. It’s a well decorated boutique hotel in a great area upper west side - close to everything including subway and a cute bakery across the street for coffee in the morning. And very comfortable beds."

"Very clean and comfortable. The room a bit tiny but very very nice. The food was amazing as well. And the location is the best. 100% recommended."

"Very good"

"They took $6,000 in error form my bank card, made no apology and have been awful about refunding it and two weeks later I am still waiting -"

"The property is pretty beat up. The bathrooms are small no exhaust and that’s an issue. For the same amount of money we stayed at Hotel Wallace next week and much nicer property."

"The Carlyle was top notch. Every employee I encountered was very friendly and helpful. Many of them have worked there for 20-25 + years. That really says something about the organization. I would stay there again."

"Good hotel overall. But: 1. Requested high room with view of street, but got floor 3 with view of back 2. Bakery got order wrong 3 days out of 5, and is very disorganised 3. No fridge in room. The hotel is advertised as a small luxury hotel. A fridge is a basic thing but was sadly lacking"

"Could have been cleaner."

"The staff were super friendly and helpful. Answered all questions and even gave some coffee shop recommendations. Parking in the garage was convenient, $30/day. Room was very clean with great air conditioning"

"Upon arriving last night the entrance door for security purposes was locked. But the young man did good in checking me in and helping obtain a soda from the machine. Room was clean and the bed is huge for room 304. Next time I come to NYC this will be my place to stay. Staff are sooooo helpful and friendly, Thursday swing shift guy."

"The staff were very kind and helpful. The hotel was beautiful and clean and the location was great!"

"Amazing trip! A half block to central park and a one and a half blocks to a major subway. Only thing was the other person took over the shared space in our 2 pod room which is no fault of Kama!"

"J"

"Big clean rooms, great location. Little amenities outside of the room"