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"Polite staff .."

"Friendly staff, nice room. Location was a bit inconvenient, it would be best to have a car if staying here. Beautiful property grounds and great breakfast!"

"This house felt like a real home, was so well equipped, beautifully decorated and comfortable. We had everything we needed provided for us, and there was even a bottle of milk in the fridge waiting for us. The beds are really comfortable, as are the sofas, and the bathroom and kitchen are fab! We’re definitely coming back!"

"Kitchen was well equipped, fridge freezer, 5 ringed hob, microwave, wine cooler, kettle, sachets of milk coffee & a couple of teabags. All crockery cups plates supplied, plus’s knifes & forks. All utensils plus pans. "

"Clean rooms, modern decor. Comfy beds and good check out time"

"The location is great but the bed and pillow were not comfortable at all"

"Friendly helpful and as advertised"

"The room was lovely and spacious, bed was really comfy and the bathroom was gorgeous. Staff were so lovely and helpful. The hotel itself is very modern and really attractive. Good location to be on the docks and it would be great if you’re going to the area or exhibition centre. 10 min walk into the city centre. Really recommend and we’ll definitely be back!"

"Great hotel. Well situated and close to Albert Docks and central town centre. Staff were excellent and very easy to deal with."

"The room was great, huge and comfy but there was no air conditioning and it was so hot that I could not sleep. The hotel was clean and the staff were very helpful."

"Check in staff very friendly and room and bathroom were spotless. Amazing mini apartment with fridge, microwave, hob, toaster and kettle right in the heart of Liverpool. 5 minutes walk from Liverpool Lime Street Station."

"Everything was fantastic except there is no A/C....room on 4th floor was uninhabitable when the temp was 24c or more."

"The staff were so friendly and kind, going out of their way to be helpful. The room was gorgeous and the bathroom was stunning. Genuinely perfect experience"

"La propiedad es muy bonita y el personal muy amable pero está realmente sucio y necesita mantenimiento. Espero pueda mejorar esto porque puede ser un gran lugar."

"They were so friendly there and helpful! I thought the rooms were really clean and spacious"