"The property was beautiful and the staff was happy to help. The room was also spacious and well maintained. The location was walkable, and I felt safe."

"The staff was rude and unwelcoming. They didn’t even say hello when I arrived. The room was cold, and despite arriving at 7 PM, my reserved room was still not ready. Instead, they gave me a cheaper, lower-category room with only one window facing an inner courtyard, without offering any compensation for the downgrade. Overall, a very disappointing experience and poor customer service."

"The hotel has an excellent location, spacious rooms, friendly staff, and fast elevators. Housekeeping was also good. However, the rooms are outdated, the furniture and bathrooms need renovation, the carpet had an unpleasant smell, and the lighting was poor. There was also some minor noise. Considering the high price, the overall experience was disappointing. I definitely wouldn’t stay here again."

"shops nearby"

"Everything was great only thing I wish they had was a vending machine for drinks."

"Would stay here again when visiting NY! You don’t really get much of a view, but that was fine with us!! Location was nice, quiet, and staff was great! I do wish they had a fridge for holding milk!!"