"The staff and the energy of the hotel was delightful and so accommodating"

"Service was fast and amazing"

"The staff was friendly and the small food shop was nice, but it closed early."

"From the Chen in to the time we left it was great experience. They gave us a free upgrade to the 45th floor with great views. Anyone was always friendly. We asked for a late check out at 3-330 and they were very accommodating. Will be definitely staying here again"

"This is the first time I've had to pay a deposit—$100 per night for 3 nights, plus $585 for the stay. The rooms and bathrooms are very small, and there was a lamp right over the bed. The only positive thing is the location."

"I recently discovered this hotel in NYC. I have been going there for years and I am always unimpressed by the quality price ratio. This hotel is beautiful! High ceilings and very large rooms. Big beautiful Windows and modern. Very nice hardwood floors as well. I will be going back for sure. Highly recommended."

"Breakfast is not good, baked goods from several days ago, limited choice. Reception staff not knowledgeable and not helpful. They did not know how to read Expedia bookings and charged incorrectly even after receipt was shown. After some days I am still double charged and they simply responded to Expedia that their manager is not there so they’re not able to help. Ridiculous!"