"The hotel has an excellent location, spacious rooms, friendly staff, and fast elevators. Housekeeping was also good.
However, the rooms are outdated, the furniture and bathrooms need renovation, the carpet had an unpleasant smell, and the lighting was poor. There was also some minor noise.
Considering the high price, the overall experience was disappointing. I definitely wouldn’t stay here again."
"Unfortunately, our stay at this hotel was a very disappointing experience. The day of our arrival, our room was canceled without notice, and we had to wait while the hotel found another room for us. This was extremely stressful and inconvenient, especially when traveling.
To make matters worse, the water was completely turned off for one night, meaning we were unable to shower or properly get ready. The rooms also desperately need to be repainted and updated, as the overall condition felt...
"Loved the location, and the cafe in the lobby was great. Staff - very helpful and kind.
That said - I don't think I'll stay here again.
The elevator had key card protection to your floor that worked - sometimes. They gave me early access to my room, but then the bathroom hadn't finished being cleaned. There was hair in the drain and the toilet had not been flushed. When leaving the room, the door looked fully closed when it wasn't. I could have easily left thinking that the door was...
"I really enjoyed my 5-night stay at The Muse New York. The rooms are surprisingly spacious for Manhattan, modern and comfortable, while still retaining a touch of heritage charm that gives the hotel some character.
The bedding was very comfortable, and the linens were clean and fresh, making it easy to relax after a long day exploring the city. The staff were consistently friendly, welcoming, and helpful throughout my stay, which made the experience even better.
The location is excellent, with...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.