"The room was dark, paint chipped on walls. Grout in bathroom dirty."

"I like nothing it was a horrible experience I’ve stayed in better rooms at a motel 6 , we had to carry our bags 3 blocks just to get to the hotel , the room was old and run down , beds were not comfortable , had no iron or refrigerator or microwave , for the price we paid was not justified, being downtown New York City you have to do better , what was suppose to once in life time experience was horrible stay"

"Nothing to dislike. This was my 2nd home until it was shut down. Reopened in May so of course after bouncing around other hotels in the area I'm back where I belong. Welcomed by Nelson and Sam when I walked in. New at reception was warmly welcomed by Gezennia. Went to the new bar area to see Javier. Nice renovated room on the 25th floor. Hotel renovations are great. As a Broadway fan close to All Broadway theatres and TKTS for discounted tickets. Plenty of restaurants for meals in all price...

"From the moment my family and I arrived it was a 10 out of 10 stay. My room was clean smelled fresh and the bed was comfortable. The location and time Square was perfect. I would definitely stay here again."

"First time at this hotel. Last time at this hotel."

"It was the perfect location for the event we were attending"

"This is an excellent location, central to everything and steps away from subway. Hotel staff were super friendly and accommodating. Room was very clean. Lobby was lively and inviting to work in or just hang out. I also liked the low-light vibe throughout, however, it was difficult to put make-up on in my room which is the only drawback. Overall, I felt it was great value for the area and I would book there again."