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"Expedia is the issue. Cost me a ton of money as service back to airport didn’t come on the right day because Expedia is incompetent. Called 4 times to get it right and still wrong. Never book a package deal with Expedia. They can not handle any issue correctly. I am done with them for life"

"I loved the property and my holiday there, it is a beautiful place in a great location..handy to everything, the staff are amazing! My only negative was the music at Urban Candy was too loud at times and I thought the choice of music was not that suitable for families and children..I thought it was a very strange choice for a relaxing afternoon having a few drinks, at times I couldn’t hear the conversation we were trying to have and it wasn’t a happy singalong vibe..other than that no...

"First off, staff are amazing. However, rooms are very dated and lack power points on one side of bed. Luckily we had an extension cord. Shower/toilet sliding door is VERY heavy and requires some admin to use Wifi is an extra. Really Hilton. Do better. Overall nice pools etc but needs to have an upgrade"

"A little remote , but very family friendly . Staff are amazing . Breakfasts are also amazing ."

"The hotel position was perfect , staff can't do enough for you . Would choose this hotel again. Be aware lots of building works all around on most of the hotels in the area.at this tine. Updating which is needed, especially to the rooms which are a bit dated"

"Friendly staff and nice pool. Very underwhelmed with the state of the room, facilities, and activities."

"Epic resort, could not be a more perfect getaway! Staff make everything super easy and are extremely friendly."

"Great place for a family, friends, and couples. The staff was super friendly and knew your names. It was extremely relaxing and had an activity a day to keep you occupied. I highly recommend the beach Burre it was hidden away and so relaxing."

"We loved everything. All the meals were great. The only bad thing was the weather."

"Place, it's great if you are looking for a peaceful, relaxing time, and if you are ok with booking activities offered by the resort on the island. Otherwise, you will have to pay for transportation every time a boat is needed, and you will have to coordinate with other boats and jump from one to the other in the water, which could be fun, scary, or impossible for others. Just be aware. Plus, of course, you will have to pay both sides to do that for you. And there is a schedule: if your...

"Room was dirty,sheets were stain and table wasn't cleaned. The coushin to the couch smelled. Single female traveler here, they ask to many red flag questions for a single traveler. Power went out for about 5 min. checkout is 11 am, they turn off the wifi at 10 am. Nothing closed by,your forced to eat there. Could do better in cleaning the room. Many activities u want to do if they don't have enough to fill up they canceled you. No notice until its time of the activitie u signed up for. Wast...

"Great stay. Staff very accommodating! Go above and beyond. Lots of activities if you have some time. Music all around. Would stay again."

"Clean tidy and relaxing"

"We were just there 4 days and paid extra at the rime of our reservation for cooked breakfast. Every meal was exceptional with ample portions. We also had access to continental breakfast items which was all exceptional "

"Nothing really to complain about. TV was faulty and shower leaked but everything else was very nice."

"A perfect stay at this beautiful resort. The staff was exceptional, the dining/food options were great for a weeklong stay. We had a Club Level room, which gave us access to free breakfasts, high tea and happy hour appetizers daily - the BEST! The Club Level also has its own pool perched on the hill with a beautiful view, with internet access/work area and a fun place to play cards. The beach is beautiful & it’s fun to watch it change with the tides - the low tide sandbar is awesome! So many...

"The breakfast buffet was plentiful and the room itself was okay. However, our stay was let down by poor communication and lack of attention to detail.Other guests did not respect the 10 PM quiet hours and spent nights partying until midnight. Housekeeping was also inconsistent; one day they removed a towel leaving us short for a couple, they forgot to replenish our toiletries, and every time they made the bed, the cushions and bed covers looked messy and out of place.Most frustratingly, this...

"It was a very convenient location. The staff were very helpful to begin with. We had the convenience of doing laundry cooking our food at our own place and the room was kept clean by the staff. We’ve been there multiple times and this year coming December we’re going there again for my son‘s wedding. We had a very good time and we really loved it."

"The reception lady deserves a pay increase she went over and above to help me early in the morning. As my shuttle driver dd not show up. I waited for 2 hrs. Reception booked there hotel tax to Take me..she is absolutely great at her job full of energy and cust. Service. I will come back again.thank you from Helen"