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"Expedia is the issue. Cost me a ton of money as service back to airport didn’t come on the right day because Expedia is incompetent. Called 4 times to get it right and still wrong. Never book a package deal with Expedia. They can not handle any issue correctly. I am done with them for life"

"The property is large with lots of space. The staff are really friendly and helpful, with excellent manners and attention to detail. Disappointment is that there are very few adult only areas and lots of children in the swim up bar ect. I won’t visit again based on this."

"First off, staff are amazing. However, rooms are very dated and lack power points on one side of bed. Luckily we had an extension cord. Shower/toilet sliding door is VERY heavy and requires some admin to use Wifi is an extra. Really Hilton. Do better. Overall nice pools etc but needs to have an upgrade"

"Hi , The resort has undergone some upgrading which is good since 2016/2017 when we were last there. The nurses are spacious and generally well maintained in terms of cleaning however they are tired. The staff are generally friendly and good to deal with. We met up with a few from 2016/2017 who continue in evidencing Fiji hospitality of the old days. I don’t know that new staff are continuing with that same d style hospitality . Keisha/ Samantha / Miri / sala/ Anup / Sarona/ Vase our...

"Everything was excellent , from arrival to departure. They even checked us in at the hotel for our departure flight as they have a check in counter connected to the airlines."

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"Epic resort, could not be a more perfect getaway! Staff make everything super easy and are extremely friendly."

"Great place for a family, friends, and couples. The staff was super friendly and knew your names. It was extremely relaxing and had an activity a day to keep you occupied. I highly recommend the beach Burre it was hidden away and so relaxing."

"We loved everything. All the meals were great. The only bad thing was the weather."

"Place, it's great if you are looking for a peaceful, relaxing time, and if you are ok with booking activities offered by the resort on the island. Otherwise, you will have to pay for transportation every time a boat is needed, and you will have to coordinate with other boats and jump from one to the other in the water, which could be fun, scary, or impossible for others. Just be aware. Plus, of course, you will have to pay both sides to do that for you. And there is a schedule: if your...

"We absolutely had the best time ever, the most gracious and easy stays we've ever experienced. The staff were loving, peaceful and so helpful. The staff at Kana Restaurant were the highlight of our trip, with always accommodating my son with his dietary needs. We absolutely were gutted to leave and would definitely visit here again. Thank you so much Outrigger for such an amazing and unforgettable experience."

"Great stay. Staff very accommodating! Go above and beyond. Lots of activities if you have some time. Music all around. Would stay again."

"Always a good place to stay with an early flight next day. Delicious meal in restaurant. Free transfer to airport by helpful staff always great."

"Loved the ambiance and superior customer service. The fire and polynesian show by the beachfront on Saturday night was a major highlight"

"Nothing really to complain about. TV was faulty and shower leaked but everything else was very nice."

"A perfect stay at this beautiful resort. The staff was exceptional, the dining/food options were great for a weeklong stay. We had a Club Level room, which gave us access to free breakfasts, high tea and happy hour appetizers daily - the BEST! The Club Level also has its own pool perched on the hill with a beautiful view, with internet access/work area and a fun place to play cards. The beach is beautiful & it’s fun to watch it change with the tides - the low tide sandbar is awesome! So many...

"The breakfast buffet was plentiful and the room itself was okay. However, our stay was let down by poor communication and lack of attention to detail.Other guests did not respect the 10 PM quiet hours and spent nights partying until midnight. Housekeeping was also inconsistent; one day they removed a towel leaving us short for a couple, they forgot to replenish our toiletries, and every time they made the bed, the cushions and bed covers looked messy and out of place.Most frustratingly, this...

"It was a very convenient location. The staff were very helpful to begin with. We had the convenience of doing laundry cooking our food at our own place and the room was kept clean by the staff. We’ve been there multiple times and this year coming December we’re going there again for my son‘s wedding. We had a very good time and we really loved it."

"The reception lady deserves a pay increase she went over and above to help me early in the morning. As my shuttle driver dd not show up. I waited for 2 hrs. Reception booked there hotel tax to Take me..she is absolutely great at her job full of energy and cust. Service. I will come back again.thank you from Helen"