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"We had a wonderful stay at this hotel! The location was perfect, conveniently situated near restaurants, shops, and local attractions, making it easy to explore the area. The hotel was beautiful, clean, and comfortable. The staff were welcoming and friendly."

"Excellent staff"

"Car park awful, spaces too small and tight to access."

"Dark corridors"

"We had a wonderful room, the lady who checked us in was extremely kind. We enjoyed having the concierge downstairs who took our suitcases and allowed us to roam around London until our room was ready. The restaurants were OK. The service was terrible at the steakhouse, but much better at the sushi restaurant. The location of this hotel was perfect. We were close to Big Bend, the tower of London, right off Westminster Bridge. Absolutely loved this place. You do need to make a reservation to use...

"The signature citizenM room design works perfectly for us, offering a smart, comfortable, and highly efficient use of space. Paired with an excellent location, it provided an ideal and highly convenient base for our stay"