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"I like and appreciate everything about Sofitel London Heathrow, except the lack of signage letting you know how to get there from the Heathrow Express at Terminal 5... This is the second time I've stayed here, but this time I had a harder time finding the hotel, from the Heathrow Express at Terminal 5, than I did 2 yrs ago... Better, meaning more, signage directing you to their reception lobby would greatly improve check-in after a long day of traveling."

"Lovely communal areas, great breakfast."

"Informal, buzzy hotel with lovely, friendly and efficient staff. Had an issue with our room and quickly moved. We booked basic twin but would go for the club in future as more roomy and modernised. Dog friendly hotel, dogs I think are booked into the ground floor rooms. Menus in bar and restaurant which are right next door to each other are good for allergies. I’m GF but had no problem. Pool is small and busy but all one depth and not too deep. Well maintained and you can’t get in without filling in a form, being a guest or a member. Didn’t have time for a treatment. Hotel parking is limited, saw some charging points. We parked in front of hotel reception in the public car park which was fine about £7 a day I think? There is a short walk to the Cathedral, shops and even nearer for the theatre. Slopey rather than hilly. Good location. We felt safe there. Good shopping! Will book again. "

"Had a lovely, calm, problem free stay. Check in staff were warm, welcoming and really helpful. Room spacious and well presented. Excellent, relaxing buffet breakfast."

"Despite being so close to the airport the room was very quiet."

"It was a nice quiet stay. I"

"Nice relaxing night away, lovely & quiet hotel.. nice for a chill out.. lovely gardens etc.. been before & would go again definitely , just same it has no spa would be ever more magical.. staff friendly & helpful, rooms a good size considering the size of the place & age its in good condition.. ill be back…"

"Myself and my grandaughter felt safe and quite happy."

"Lovely hotel surrounded by greenery with a few cows grazing too! Breakfast was lovely. Took me 35 minutes to get to Heathrow; far more pleasant than the fringes of West London."