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"We had a lovely tea upon arrival in their sitting room. Our room has all we needed for comfort, including bathrobes, a small frig and coffee bar. Great location to public transportation and local shopping. "

"The service was great..had a lovely breakfast and a nice comfortable sleep. It was a lovely touch with the coffee machine and mini fridge with a free beer. But please change or clean that awful chair in the room. It looks like someone has met their end on it! "

"The property was extremely close to public transport. Staff was super friendly and bent over backwards to help with any questions or concerns. The room w/ kitchenet was great. Water pressure was perfect. My mattress was hard and wifi was weak. It worked well on my Chromebook, but was terrible on the phone. The front stairs need railings. Slippery when it rains."

"Staff friendly and helpful but ruined by the lady that checked me in who was distinctly rude and unhelpful. Property clean and well maintained but terrible ordour in bathroom (self contained0. Had to leave window open in winter and repeatedly spray with body spray when going in. need strong air freshner but better solve the issue causing the strong sewer smell. "

"Like sleeping in an ashtray. The room had clearly been smoked on and used by a smoker. I awoke with a sore throat each morning and could smell stale smoke constantly during my stay. I was telephoned had told to check in at another premises. Not too far away however I had a heavy bag and had already travelled a few hours. The advert shows a large breakfast offering. Ignore it there is none at all. The saving grace was the staff booking in who were very courteous and the 24 hour helpline who...

"Great value, close enough to everything. Like many other reviews, there is some traffic noise, so if that affects you don't stay here, it didn't affect us and we would stay again."

"We booked the accommodation for a short stay in London. It was convenient for both tube and buses into the city centre and had a great choice of eateries close by. It was easy to find and easy to access. All the pre-arrival instructions were clear and easy to follow. The room was clean, as was the bathroom and was just what we needed for the stay. We had room 5 (ground floor) and the only negative points were that the bed was a very creaky and there was a lot of traffic noise. We fully...

"great location. close to tube station as well as lots of dining option due to proximity to the large mall nearby"

"Property central and accessible to different areas of London "

"Hotel was closed for refurbishment "