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"All was good"

"The staff was friendly and accommodating. Wonderful place to stay. Very clean!"

"We went to Grand Haven to spend one day at the beautiful beach and then we wanted a place to spend the night before driving back home the next day. Check in was at 3:00pm, which we were fine with, but because we were there on one of the very, very HOT days we went there at 1:00 to see if they would hold our luggage so our toiletries (ie soap, lotions, my make up, aerosol hair products) didn’t melt or explode. They were not accommodating at all. By the time we were done at the beach my things...

"Everything was really clean. I love that it was 24hour check in. So it was very convenient. Staff were very friendly, helpful and patient. And I have a very busy busy 7 year old. Pool was nice. Everything was clean. Good breakfast choices"

"Everything was absolutely wonderful! The home is beautiful and I loved the room very clean and inviting. I loved that it was so quiet even though the house was full of other guests. The breakfast was amazing loved it! I will definitely go back again and would recommend this place to anyone."

"Charming place to stay. Comfortable beds! Great water pressure! Superb location to the waterfront, musical fountain and shopping!! Enjoyed our 1 night stay!"

"Even though the staff were lovely people, the hotel was located in a sketchy part of town. We saw a high prostitute waiting for a pickup and a homeless guy going through the garbage at the front entrance. The carpet in our room was filthy. Luckily there were many bikers staying there and that may have discouraged any illegal activities from taking place. Linens were threadbare and I worried about reuse of sheets. Couldn't wait to leave."

"Todo muy bonito"

"The gentleman at the front desk was very helpful and kind. The room was worn and tired. While it was “clean,” it was overly perfumed—I think to cover up more unpleasant smells. The bathroom smelled of urine. The air conditioner did not cool the room. The breakfast was lacking compared to other hotels in the chain. I’ve never had a breakfast at a hotel where they dictated things like only taking one yogurt. When I reserved the room, the price indicated the hotel would be a typical chain...

"Fantastic stay!!"

"I had to wait to check in as staff were not at desk. When she arrived, she was helpful enough. The hallways were dark and a bit dingy. In the room, the shower gel was out and the carpet near the temperature control was wet. When I entered the room, there was a chemical smell. I was very surprised by the condition of the property since I expect Country Inn and Suites to be of higher quality - and the price was not cheap. Breakfast was OK. I would never recommend this place."

"It was very clean and close to everything"

"We stayed here one night. The room was clean and comfortable. It was a great value for what it offered. We would stay again."