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"Wifi didn't work, super loud outside, hair all over the shower, very thin walls"

"Hotel is VERY dirty... poorly managed lifeguards play on their personal phone more than they do their job. They have SERIOUS ELECTRICAL ISSUES.... only half the water park worked and not the part with the main attraction , the only thing working was the lazy river and the kids ankle deep water. If you ask speak to a manager you're gonna be told ten different stories. Our room had food and clothes still on the floor when we checked in i'm gonna ask for a manager again , when we checked out and...

"The room smelled pretty bad, could not enjoy the balcony at all. It was covered with flies that are local. They don’t bite but not worth opening door for. Cleaning services was very average didn’t give us more tissue. My son had stained the sheets with fruit and wasn’t changed. Staff wasn’t friendly but helpful when asked questions. Just seems hospitality wasn’t really there."

"Beautiful, but the road needs a pedestrian crossing."

"A perfect location to see and explore all of Downtown !!!!!"

"Great staff!"

"From the moment I checked in I was greeted with an attitude of indifference boarding annoyance, from that moment on I couldn’t help but notice how poorly run and maintained this facility is. MGM and, or Marriott ought to drop this facility from their portfolio and leave it to the same dogs that took this once proud city from 3.89 million residents down to 680,000 residents in a matter of twenty years. Complete bleep hole…and I wasn’t here to gamble, so this review isn’t that. This entire...

"Great time would recommend ."

"loved our river view"

"Excellent stay! The location was perfect, the room rate was very reasonable, and the staff was friendly and helpful. The hotel was clean, parking was easy, and everything went smoothly. I would absolutely stay here again and would recommend it to others."

"One person worked the bar at dinner. Had to handle food and the bar. The lady that was there in the morning at breakfast time was very rude. "

"Beautiful location on the beaches of Grand Traverse Bay."

"My room was clean. The bed was comfortable."

"No in room coffee. Good bed."

"Loved sitting on the porch & watching the boats come & go in the harbor. Quiet wonderful room. We ate breakfast in the attached restaurant, they say us at the center window with the best view! The service & staff were all awesome. Highly recommend."

"Hotel and amenities were great. Other guests acted like animals, especially by leaving garbage everywhere. Do better ppl."

"An incredible view of Lake Huron and Mackinac Island from our room. Nice dinner menu at The Club, the restuarant on site. Facilities were very clean and our room was delightfully decorated."

"We recently stayed at The Inn on Mackinac and overall had a pleasant experience. The property itself is beautiful and has a unique charm that really fits the character of Mackinac Island. One of the biggest advantages is the location—it’s close enough to downtown and Main Street to easily walk to shops, restaurants, and attractions while still feeling a bit removed from the busiest areas. Some of our favorite features were the lovely second-floor front porch, which was a great place to relax...

"Enormous bathroom. The jetted tub was amazing. Property was beautiful and staff was friendly and helpful. Bed was kind of hard and the room could've been cleaner. Some dust and debris from not properly vacuuming. Overall, we'd stay here again."

"Restaurant, park, housekeeping staff was great. Room was nice. Front desk, poor. I needed to leave early, tried to check out 2 hours after checkout. ZERO refund. ZERO openness to a conversation, I witnessed equally unhelpful impolite behavior with the 2 guests in front of me. This woman just had to be right and have it her way. Because I paid directly to the hotel and not Expedia, nothing they could do… note to others. Nice enough place, but the front desk experience sealed it for me. ...