"Very pretty view of ocean "

"This is a budget all‑inclusive, and you get what you pay for. The food was below average, and dinner reservations were nearly impossible unless you wanted to eat very late. We actually went into Cancun for dinner a couple nights, which defeats the purpose of an all‑inclusive. Surprisingly, the best food was the hamburgers at the pool buffet. Drinks were disappointing—very sweet with little alcohol. The only reliable drink was a rum and Coke. There’s just one pool bar and one lobby bar, resulting...

"Overall very pleasant stay. Views were beautiful, staff was all excellent, food was pretty good overall, but always able to find something."

"This property has horrible food and service! The Presidential Suite looked nothing like the photos shown on the website. Our “living room” had a murphy bed and a dining table...no sofa! The sinks in 2 out of the 3 bathrooms were clogged and the shower water would leak out of the shower doors! This hotel is not a 4 star property at all or even close to it! We stayed 5 nights and only 1 out of the 2 elevators on our wing worked with no sign of anyone fixing it at all the entire time we were there....