"above and beyond"

"Carpet looks nasty and room smells lie someone peed pillows are no good and towels look unsanitized. "

"We had problems with the room on arrival, Door sticking & room safe not available . This was immediately reported but remedied the following day by the manager who was excellent and went out of her way to help us during our stay."

"Really comfortable, modern and clean, with a great staff."

"Breakfast was ok. "

"The air-conditioning was working well, and the room was well cleaned."