Find all hotels by Highgate Independent in Harlem, NY from SAR 598

"Loved everything about the property. It was in an excellent location."

"The room was so small there was no place to put the suitcase. One person has hardly any room to move. The elevators took very long to arrive. The air conditioner in the room was very loud"

"Ac didn’t work"

"Housekeeping staff was great and did a good job everyday but the person we first met on arriving was rude. We understand rooms may not be available for early check in but the same can be conveyed in a kind manner. We reached early so they gave us access to a common guest washroom which was terribly dirty and started the trip on a bad note. "

"Great"

"The shower on had 1/2 of a shower door, and we did not have enough towels to soak up the water on the floor, but they did send us plenty more towels right away for the next 4 nights, and the elevators were absolutely the slowest I have ever seen in my life , it even came to the point that my wife and went up to 3 rd floor by escalators the walk the stairs to the 7 th Floor to catch one of the elevators that would stop there and only go up. I will say that all the employees there are absolutely excellent, helpful and courteous, everyone there were extremely helpfull ."

"Very clean room! They give cans of water when they clean your room which was a rice perk. Toiletries smelled very nice as well. "

"The property was extremely clean, friendly staff and amazing bedding! I’m always concerned about quality and it was such a surprise see how warm and clean this hotel was, so much so that I’m making it a point to look for more Hyatt properties to stay in! Location is fantastic too! Right off of the square and a few blocks from Broadway if you’re catching a show!"

"Micro rooms are clean and all you need in NYC. The sheets are a bit ruff; otherwise, all good."