"Front desk was very friendly. A man named Mohammad who allowed us to check in early and gave us a room upgrade. Very helpful and accommodating so would recommend this hotel. The rates are pretty good and you are close to Penn station which is easy to get uptown or downtown to all the tourist spots. The hotel room itself is clean and the bed was comfy. I don't think I've ever said this before, but shower pressure was too much - only downside of the room. Aircon, coffee, towels - everything you...

"Le positif : l’hôtel est bien situé, le style mêle le moderne au chic mais commence à se détériorer, la chambre correspondait à ce que j’avais commandé (spacieuse, vue sur central parc, bonne literie),certains membres du personnel étaient serviables et agréables mais malheureusement en minorité. Le négatif : la propreté de la chambre laissait à désirer (miroir mal lavé, fenêtres sales, poussières, bord de l’évier non nettoyé). Des accessoires essentiels manquaient en chambre (accessibles sur...

"convenient location"

"Amazing staff. Very welcoming and accommodating. "

"The hotel és excellent. Friendly staff, very clean and modern room. The location was great, close to everything we wanted to see. I highly recommend."

"Falta un comedor para un desayuno"

"We stayed at Row NYC this past weekend, which happened to be their first day reopening. Unfortunately, the experience fell well below expectations due to a series of basic operational issues. Check-in took over an hour because of IT system problems. When we finally reached the front desk, the hotel was unable to provide functioning room keys, and we had to be escorted to our room by staff. Once inside, we found the room was not properly prepared: there were no pillows, no bath towels, no...

"The shower on had 1/2 of a shower door, and we did not have enough towels to soak up the water on the floor, but they did send us plenty more towels right away for the next 4 nights, and the elevators were absolutely the slowest I have ever seen in my life , it even came to the point that my wife and went up to 3 rd floor by escalators the walk the stairs to the 7 th Floor to catch one of the elevators that would stop there and only go up. I will say that all the employees there are...