"Excellent location which I recommend. The bed was a little hard, but that is just our preference. Very nice area and walkable to everything."

"The bed was really comfy, the breakfast was excellent and plenty of variety too. All the staff said hello, dining room staff, cleaner & front desk staff. The accommodation was very clean & we couldn't fault anything! We'll be back when we visit our family again."

"Had a really great stay at counting house. The pub and bar connected to it is outstanding, very lively, and full of all types of people. The room was relatively spacious and well decorated for a luxury feeling."

"This hotel is like a warm hug and the best stay on our 3 city trip. Fabio is Fabulous. Ashley is Amazing and we will never ever forget and LOVE Karen. Karen is more than a front desk staff and helped us plan excursions to make the most of our 2 day trip. Fabio was backup the next day helping us find the best routes. Did I mention breakfast - absolutely fantastic and best hotel breakfast we’ve ever had! I will 100% be staying here again and the location is fabulous. Extraordinarily well done -...

"Cosy, comfy & well designed rooms. Not overpriced and lovely complimentary waters and teas in the room."

"We really enjoyed our stay at The Mad Hatter. Luke at the front check in was super helpful and friendly. The food was great!! The rooms were clean with lift access, convenient location. Over all an outstanding experience and would highly recommend and return. "

"Excellent "

"Had a great couple of nights stay. I was lucky enough to get a room upgrade to a larger room, which was lovely. Plenty of light, mirrors, good heating, comfy bed and renovated bathroom. All the hotel/bar staff I spoke to were really helpful, the same as the last time I stayed a couple of weeks ago. The free breakfast was very good as well. I will definitely stay here again. Everything was perfect"