"Overall we have a great stay at Golden Sun Hotel. The location was perfect, especially if its your first time in Hanoi and you want to explore the Old Quarter. The staff were very good, in particular Jimmi at reception who was super friendly and helpful with booking tours, transportation and giving city recommendations. "

"Goede service, goed ontbijt Heeft voor ons excursies geboekt.. prima volgens afspraak Personeel behulpzaam en vriendelijk Alles op loopafstand of grab voor iets verder"

"This is a very friendly and helpful local hotel. The room is clean and you have everything you need. The location is good, you can walk everywhere you need to go in the Old Quarter and beyond. Breakfast is located at another hotel just down the street. If you want a local experience and not the corporate western hotels then choose the Hanoi Lotus Boutique Hotel! "

"The staff at the hotel was great, very friendly and helpful. They have organized all my excursions and provided detailed itineraries, which is super helpful when you don’t know exactly what places to visit or just want the freedom to have everything organized for you. "

"Very cool trendy hotel. Great style and decorations. Excellent location and food options. Staff are really friendly and helpful. Best hotel of the trip, highly recommended. Roof top view is great as well."

"Oki"

"The staff were amazing, very friendly and made us feel at home. They gave us local suggestions and it was easy to communicate with them while we were out exploring, via whatsapp. They offered us a free upgrade to a room with a city view which was a nice touch. The rooms were clean and comfortable. The breakfast has lots of options; fruit, juices, meat, eggs, pho, dumplings, spring rolls etc. everything from check in to check out and laundry service were seamless."

"The hotel was great. But the staff, especially Maili, was very friendly and helpful. They took care of us like family. "