"Location was good. Room was fine except we had to keep turning the air conditioning on. It shuts itself off. We got up in the middle of the night and turned it back on. Also restaurant kept seating us in corners instead of in the open or by the window( more desirable places). Place wasn’t even busy."

"Need easy access to check in lobby with bags"

"Good place with a great location near Westminster abbey. Rooms are small and could be a bit cleaner but breakfast was excellent. Some of the staff were friendly some where less so. Overall a good place for a couple of days."

"No ice machine,no wash cloths, no microwave, no phone in room. Staff was not friendly nor approachable. Tv had only a few channels. The restaurant closed early, ran out of food and was too expensive. The hotel was dated and not clean. Staff stole my coke. I had to request physically daily to have my room cleaned. No room service. No clock in the room. Housekeeping did not clean the room properly nor vacuum."

"The location was great, close to metro, bus stations, grocery, restaurants. Our room was on -1 floor, it was dingy."

"The hotel was very clean. We stayed for four nights and booked a family room with one queen-size bed and two single beds, which was perfect for our family of four. There are several supermarkets nearby, and a large shopping mall is about a 10-minute walk away, so it’s very convenient for shopping and getting food. The transportation is also quite convenient, as there is a metro station right next to the hotel. The hotel provides housekeeping and fresh bed linen every three days, which I think...