Find hotels in Gates-North Gates, NY from SAR 231

"THERE WAS NO CREAM OR SUGAR IN THE ROOM FOR THE COFFEE"

"The place was really quiet. That was a plus. The only thing that cought my attention was that the hallway floors and stairs where dirty. The stairwell had trash bags the same ones since i stayed thier the 5 days. The lady in front desk never got her name but had a heart chain she was amazing, friendly very atentive. "

"Room was nice, close to downtown, amazing food."

"Beds were comfy. Only having a flat sheet & not a fitted sheet was rather annoying- especially b/c the mattress protector was for a much smaller bed. Cobwebs were plentiful. Went to check in at 6:40p & our room was not ready yet. They did offer a free breakfast for the inconvenience, but our schedule did not allow us to use it the following AM before it expired. We had things to keep us occupied for a few hours & the room was ready by 9p when we finally re-checked in. We did not utilize housekeeping during our stay, but unfortunately, removed the do not disturb sign at 7a when we left the room for a meeting we had (we removed most things from the room, but not all); came back to the room just after 9a & the room was completely re-set & our belongings were gone- had to argue with housekeeping to get my fleece vest back off their linen cart; they returned our alkaline water but “lost” the energy drinks & snacks we left in the room. Be forewarned- leave the do not disturb sign up until you officially check out! I will own my part on that, but in staying in numerous hotels - I’ve never had housekeeping attempt to reset a room that early! And no- they were not on the floor when we left the room at 7a & we did not check out until check out time at 11a. "

"Upscale environment, great for a weekend with a lovers. "

"Breakfast was terrible. Beds were dirty "

"The staff was very kind. The shower leaked and the fire doors keep closing which kept waking me up. "

"Room was ok. Lamp was broken and propped up in the corner. We were upgraded to a “suite”- "

"There was no hot water for a shower. There was only one person working the desk at check in and then again at breakfast the next morning. Definitely understaffed. The bathroom tub had mold all along the under side edges. You could hear people in the hallways very easily. Would not recommend. "