Find all hotels by Best Western in Amherst, NY from SAR108

"Excellent location "

"We love Seneca in Niagra Falls NY. This is the first time I think we had an issue. And here's my issue, the money we spend in casinos is outrageous for us. We don't go to win, we go for the entertainment. It is nice when you win but for us it's strictly entertainment. I was shocked to see in our room were two bottles of water, you would think for the money you're paying for the room and the money that you would probably lose at the Casino they could give you a bottle of water. There was a $2 charge for each bottle of water. The second is I went into a lady's restroom and this is out where the restaurant area was by the Bear Claw (awesome place to eat by the way. ) further down. I have never ever been in a casino bathroom where it has been as filthy as it was that day. Toilets weren't flushed I'm sure no fault of the casino. Paper towels everywhere. I didn't even use the restroom that's how bad I felt it was. Other than that we had a fantastic time, we love going there we love to visit the Falls walk around it's a nice convenient area. I thank you for the hospitality, your staff is always wonderful, check in and check out is easy."

"I would like to thank the night duty front desk staff that was working on 5/14/24. She gave me a much appreciated 25 cents as that was needed to dry my laundry. "

"very friendly and helpful staff. we're very happy."

"Check in was late in the evening, extremely pleasant and helpful staff."

"I always stay here when I visit the Buffalo area. The best part is they know me now. "

"Friendly staff and very nice breakfast options. "

"Very clean, very quiet. Room was just right"

"Great hotel would stay again "