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Hotel on Monroe, BW Signature Collection

2.5 star property
Suburban hotel in Rochester with free parking

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Photo gallery for Hotel on Monroe, BW Signature Collection

Reception
Lobby
Egyptian cotton sheets, premium bedding, pillowtop beds
Exterior
Lobby
Hotel on Monroe, BW Signature Collection is in the heart of Rochester. Guests start their day with breakfast at the coffee shop before exploring. The property offers WiFi, games, and a deli. Visitors consistently praise the attentive staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is SAR 484
SAR 552 total
includes taxes & fees
31 Aug - 1 Sep

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(13 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Flat-screen TV
Renovated in 2019
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

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The price is SAR 522
SAR 595 total
includes taxes & fees
1 Sep - 2 Sep
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About the neighborhood

Map
2323 Monroe Avenue, Rochester, NY, 14618

What's nearby

  • George Eastman Museum - 6 min drive - 6.1 km
  • Strong - 8 min drive - 6.5 km
  • University of Rochester - 8 min drive - 8.7 km
  • Eastman School of Music - 8 min drive - 7.9 km
  • Strong Memorial Hospital - 8 min drive - 8.7 km

Getting around

  • Rochester Station - 12 min drive
  • Greater Rochester Intl. Airport (ROC) - 11 min drive

Restaurants

  • ‪The Burger Bar by Wegmans - ‬3 min drive
  • ‪Panera Bread - ‬13 min walk
  • ‪Dunkin' - ‬13 min walk
  • ‪Tom Wahl's - ‬4 min walk
  • ‪The Sheffield - ‬16 min walk

About this property

Hotel on Monroe, BW Signature Collection

Hotel remodeled in 2019 and located near George Eastman Museum
Located close to Strong and Main Street Armory, Hotel on Monroe, BW Signature Collection provides a coffee shop/cafe and a snack bar/deli. Guests can connect to free WiFi in public areas.
You'll also find perks like:
  • Free self parking
  • Smoke-free premises and games
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with hydromassage showers and designer toiletries
  • 42-inch flat-screen TVs with streaming services and premium channels
  • Heating, daily housekeeping, and electrical adapters/chargers

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  • Parking included
  • Free WiFi
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The price is SAR 356
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includes taxes & fees
3 Sep - 4 Sep
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Games

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1967
  • Renovated entire property - October 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests are recommended to download the property's DirectKey mobile app before check-in

Access methods

Access code, private entrance

Pets

Pets allowed for an extra charge of USD 45 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 45 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Towpath Motel
Towpath Motel Rochester
Towpath Rochester
Towpath Hotel Rochester

Frequently asked questions

Is Hotel on Monroe, BW Signature Collection pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 45 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hotel on Monroe, BW Signature Collection?

Self parking is free at this property.

What time is check-in at Hotel on Monroe, BW Signature Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel on Monroe, BW Signature Collection?

Check-out is at 11:00 AM.

Where is Hotel on Monroe, BW Signature Collection located?

Located in Brighton, this hotel is within 6 mi (10 km) of George Eastman Museum, Eastman School of Music, and Strong. Strong Memorial Hospital and University of Rochester are also within 6 mi (10 km).

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Hotel on Monroe, BW Signature Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 170 out of 323 reviews
Rating 8 - Good. 68 out of 323 reviews
Rating 6 - Okay. 44 out of 323 reviews
Rating 4 - Poor. 24 out of 323 reviews
Rating 2 - Terrible. 17 out of 323 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

yingdi

Liked: Cleanliness, property conditions & facilities
Ok place for travel
Stayed 1 night in Aug 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property with our dog and felt it was a great, clean hotel that allowed our dog.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dr. Marjorie

Comfortable room and, overall, stay !
Stayed 1 night in Jul 2025

10/10 Excellent

Karen michelle

Liked: Cleanliness, property conditions & facilities
Room was great. Minimalist but nice. Loved the welcome chocolate!
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. The owner was very friendly and helpful!
Stayed 3 nights in Jul 2025

6/10 Okay

DENNIS

Liked: Staff & service, amenities
Newly renovated property. Convenient location. Still finishing things up. Need to address minor housekeeping issues. Owner is on property, was very accommodating to our requests. Great value.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated decor. Simple and comfortable. Nice large bathroom and walk in shower. The price and cleanliness was great!
Stayed 1 night in Jul 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is incredible. Bed comfortable and everything. A lot of thought, consideration, and effort into the renovation that absolutely paid off.
Stayed 1 night in Jul 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced, fun decor, very convenient to St John Fisher.
Stayed 1 night in May 2025

8/10 Good

Mekhi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for my stay! Room was all I need, nice renovated interior, satisfied with the room and bathroom. Cleaning service kept the room and towels fresh. After hours service was great, saving me when I got locked out at 2am. Check-in was contactless and easy using a key system. Note that this place has the typical motel configuration so your door is straight to the parking, which let some flys in at times.
Stayed 12 nights in Jul 2025

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They use a key dispenser for check in. Haven’t done that before. It was clean and quiet. Thanks
Stayed 1 night in Jul 2025

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly nice stay, perfect quiet location but still close to many things. Walkable and drivable. Nice new upgraded amenities.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Staff is very friendly and helpful. You could call at all times of the day and they were always willing to help. Room was clean and spacious. Very good bang for your buck
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for a short stay in Rochester. I really like how they’ve updated this motel. It’s very clean and comfortable. The only hiccup was when we arrived and it took a bit to figure out the key locker thing - the linked directions were not super clear and then the key pad didn’t respond at first. We managed to figure it out pretty quickly, so no big deal in the end.
Stayed 2 nights in Aug 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Freindly Staff
Stayed 1 night in Jul 2025

8/10 Good

Tapan

Liked: Cleanliness, staff & service, amenities
Clean rooms & excellent attention to service!
Stayed 2 nights in May 2025

2/10 Terrible

Arthur

Took money than cancelled my reservation. With no type of information on why . Now I’m waiting on a refund days later . Terrible a never be spending money again
Stayed 1 night in Aug 2025

8/10 Good

Robert

Liked: Amenities, property conditions & facilities
Convenient and easy self check. No staff. Nice coffee shop next door. Floor was dirty, but beds clean.
Stayed 1 night in Jul 2025

4/10 Poor

Chuck

Liked: Cleanliness
Only thing I didn't like was they said my dogs peed all over . They did a little but I cleaned it up.
Stayed 5 nights in Jul 2025

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , simple layout, comfy accommodations . Fair price for the area .
Stayed 1 night in May 2025

10/10 Excellent

Adam

Liked: Cleanliness
Check in and out process is a tad strange but what a cool property! Very nice
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, great location, clean, updated rooms— a great place to stay!
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
owner is friendly and accomodating
Stayed 2 nights in May 2025

6/10 Okay

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This seems like a property in transition. The good points are that the room and bathroom were very clean, the shower was phenomenal, the heated toilet seat was fun and the location is good. The negatives are the beds - hard as a rock - and the way too soft pillows. I thought there was a refrigerator in the room and indeed there was, but it was still in the box in the bathroom! Glad we travel with our keurig, but for those who want coffee in the room, there is no coffee pot. The restaurant next door (same owners?) serves coffee, but I was up about 3 hours before they open! Would I stay again? No, but only because of the beds.
Stayed 1 night in Aug 2025

6/10 Okay

Olutoyin

Disliked: Cleanliness
We were only there for one night and the stay was okay. In our unit the toilet seat would not stay up and I also noticed human hair in the bathroom.
Stayed 1 night in Jun 2025