"Great staff, arrived super early at 8 am and was checked into a room right away. The location is unbeatable, the rooms are clean and spacious. The only downside is the wait for elevators, but the staff moves quickly when a line starts to form."

"Great stay"

"The Refinery is a hidden gem in Midtown. Excellent location to go anywhere in the city and have a larger more comfortable resting area. We have also stayed there for the Thanksgiving parade and loved the proximity and access. Wonderful hotel, can’t say enough."

"Fabulous location! The room was a good size, nicely arranged, had a keurig, a tea kettle and a mini fridge. the sheets and towels seemed fine but i found human hair on one of the towel areas in the bathroom, and toe nail clippings on the carpet next to the bed. YUCK. Management immediately gave me another room. This one was better, but had debris in the shower, and hair in the shower drain. Overall, staff were very responsive. Great hotel, worth the price, but they need to step up cleanliness....