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"Our stay here was virtually perfect. The hotel has all the right amenities and then some. There is something incredibly comfortable in the room which makes it one of the best stays we've ever had in Europe as a whole. Pros: - historic but very well renovated - great AC - perfect location - lake views are incredible - staff is great - daily chocolate treats were a unique surprise - incredible bathroom (private toilet, double sink, great water flow, waterfall shower, great quality shampoo/conditioner/soap) - international outlet adapter, USB c outlets by the bed - perfect blackout shades - perfectly quiet rooms, especially with the windows closed - awesome historical artifacts in the room Cons: - it was a shame that our reservation didn't include breakfast. Maybe it was related to Expedia itself though since it seems strange that such an expensive hotel wouldn't have that by default. "

"Great staff! So helpful. They made reservations for us."

"Excellent location, friendly staff, and clean rooms. Breakfast included is a big plus, and the quality is not compromised! It’s way above most complimentary breakfast places."

"Great location and fantastic staff! Hotel and rooms are very nice and updated. Only complaint is the quality of the bed (too soft) and pillows (too hard/lumpy)"

"This was a rather affordable place to stay, which is ideally located to the city center and had all the amenities necessary for a family, including parking secured behind a gate for a reasonable price. I would stay here again with my family. "

"Very friendly reception . Clean, very comfortable room. Lovely leisure facilities , and the staff there were extra nice ! Very convenient for both the train and the cable car . Good breakfast . Would have liked more sockets in bedroom "

"Very nice quiet location it at the same time close to everything. The river view room was much smaller than we expected but excellent view. We even watched people jumping off the bridge. The self laundry facility was an added bonus. But the staff are not quite familiar with buses allowed on the guest card. We were kicked off 106 and told 102-104 are the only valid buses. Something to be verified before j make plans."

"Wonderful property, views and area were amazing. Staff was very pleasant and helpful, bar was great as well. "

"The staff was friendly and helpful, the hotel was clean and comfortable. Convenient for walking and public transport as well as your own car. the breakfast was amazing"