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"The hotel is an older structure and has been modernised throughout to a very high standard with evidence of new work present around the lifts and some common areas; the rooms are probably getting ready for a refresh as whilst it was really clean there are chips out of the bath and the shower/taps could do with being renewed. The staff welcoming us at check-in were friendly and top class; that said the bar staff and breakfast staff were all really, really excellent in every way and they make the hotel absolutely perfect. The beds were comfy, the family room nice and quiet too, the breakfast was great and everything perfect which is why I love a Crowne Plaza "

"The room was extremely clean and I like the bottles of water provided. However the shower floor tiles were grimy . A box of tissues in the room is useful"

"Love staying at the Imperial Hotel , have stayed here before . It is a lovely hotel, historical. Food is great , breakfast buffet style with service. Evening menu's good selection, lovingly cooked and beautifully presented. A little pricey, but you get top quality for that. Bar prices are as expected ££. Can highly recommend the Devonshire cream tea, its delicious. The rooms , the decor and furnishings could do with a little attention, for example fraying carpet near bathroom door threshold, some distressed furniture cupboards nailed shut and water marked wood. A timely upgrade maybe needed. I would suggest the addition of mini fridges in the rooms. Absolutely love the sea views and the people make this hotel a wonderful place to stay."

"The way the place, we stayd in felt like home, when ever we come to Plymouth , we always stay with you."

"A lovely clean and efficient hotel with great food "

"This lovely old hotel is perennially reliable and perfect for walks to the Barbican, the city centre and the Ferry terminal. No need to book a taxi and they are willing to hold one's luggage for the return. The receptionists are wonderful and the bar/lounge very cosy. "

"Had a great stay here, you can't really ask for much more for a 3 star hotel at this price point. The hotel is a little shabby in some areas, ie needs a touch up but it's no issue. The shower is powerful and the room was very clean. "

"Great hotel, comfortable spacious room, great location. Freindly and pleasant staff."

"Friendly atmosphere. Very welcoming. Limited breakfast selection. No offer of options. No choice of eggs nor any porridge. No fresh fruits. No bananas, apples nor oranges."