Check-in start time: 3:00 PM; Check-in end time: 7 PM
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
There is no front desk at this property
This property doesn't offer after-hours check-in
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property is also known as
Citadel House Hotel Plymouth
Citadel House Plymouth
Citadel House
Citadel House Hotel Plymouth
Citadel House Hotel Guesthouse
Citadel House Hotel Guesthouse Plymouth
Frequently asked questions
Is Citadel House Hotel pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Citadel House Hotel?
Check-in start time: 3:00 PM; Check-in end time: 7 PM. After-hours check-in is not available.
What time is check-out at Citadel House Hotel?
Check-out is at 10 AM.
Where is Citadel House Hotel located?
Located in Barbican, this guesthouse is within a 5-minute walk of Hoe Park and Plymouth Pavilions. Bowling Green and Plymouth Naval Memorial are also within 10 minutes. Plymouth Station is 19 minutes by foot and Devonport Station is 29 minutes.
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Citadel House Hotel Reviews
Reviews
6.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 10 out of 43 reviews
10 - Excellent
10
Rating 8 - Good. 10 out of 43 reviews
8 - Good
10
Rating 6 - Okay. 6 out of 43 reviews
6 - Okay
6
Rating 4 - Poor. 8 out of 43 reviews
4 - Poor
8
Rating 2 - Terrible. 9 out of 43 reviews
2 - Terrible
9
7.0/10
Cleanliness
8.0/10
Staff & service
6.8/10
Amenities
6.2/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
8/10
I like staying there.
Theint Zu
Stayed 1 night in Sep 2023
6/10
It was a bit overpriced for a single night stay tbh and a fair price for what you get would have been about £50-60 maximum
DAMIEN
Stayed 1 night in Jun 2024
8/10
Lovely building, lovely staff.. just a bit of a quirky lay out
Gillian
Stayed 2 nights in Nov 2023
4/10
Although the host was pleasant and welcomed us … the hotel is totally in a shambles , our rooms bed was held together by parcel tape and there were no sockets next to bed only one double near the sink next tithe window
Shelves were falling off the walls , decor was tired and paper cracked and hanging off the walls , the shower head was filthy and rusty and there were only enough tea bags fir one cup each
Felt grotty and I had another trip booked here iv now cancelled it such a shame really ,
The signs says hotel is under improvements but the mats no excuse for the poor condition and state of our room and general areas . The framed pictures up the bathroom had melted n buckled out of their frames with the heat in the bathroom just left there to rot
Nice building too very neglected
The wi fi was confusing too so used my own .
Ryan
Stayed 1 night in Apr 2025
10/10
Good value lovely and lady next to the hoe great location ask landlady for car parking permit 6 pounds
M
Stayed 1 night in Aug 2022
4/10
Firstly they didn’t know I was coming! Top floor room yet the view was across the street. The room was very tired, which I told them on leaving. The shower was merely a dribble and unclean as there were items still in the soap holder from a previous visitor. The bed was uncomfortable. There was no breakfast even though they advertise as a bed and breakfast. Stay away is my advice.
Richard
Stayed 1 night in Jun 2024
2/10
briony
Stayed 1 night in Apr 2025
4/10
Adam
Stayed 1 night in Dec 2024
2/10
It was appalling
Mark
Stayed 1 night in Dec 2024
10/10
Shaun
Stayed 2 nights in Sep 2024
6/10
Daniel
Stayed 1 night in Sep 2024
10/10
Patricia Ovenseri
Stayed 2 nights in Sep 2024
2/10
Pita
Stayed 1 night in Sep 2024
8/10
I enjoyed my stay at the Citadel, b&b hotel, despite the Weather being a bit cold for early June '
Michael
Stayed 3 nights in Jun 2024
8/10
Simon
Stayed 2 nights in Jun 2024
8/10
Nicola
Stayed 2 nights in Jun 2024
4/10
Tracey
Stayed 2 nights in May 2024
2/10
Oliver
Stayed 1 night in Oct 2022
10/10
Moya
Stayed 1 night in Aug 2022
10/10
Our stay was fantastic the lady who owned citadel was very friendly and she upgraded us to a ensuite bathroom at no extra cost. Will defo come to the citadel again
Stephen
Stayed 1 night in Aug 2022
4/10
Michael
Stayed 2 nights in Aug 2022
10/10
My girlfriend and I arrived and stayed on a Saturday night, I asked for a bottle of wine which was added to the service and it was very nice. We had such a lovely time and stay at the hotel, we would return in the future!
Jess
Stayed 1 night in Jul 2022
2/10
Smith
Stayed 3 nights in Jul 2022
6/10
The room was fairly basic - no chair or wardrobe - but ok for a single night. Although I had booked a room with en-suite facilities, when I arrived I was initially offered a room which wasn't en-suite but this was quickly remedied.
The owner was friendly so that was nice.
Another discovery on arrival was that the hotel had stopped providing a cooked breakfast a couple of years ago so the only food on offer was a continental style breakfast i.e. toast and a hot drink. When I rechecked the details on the hotels.com website I couldn't find any reference to this, so it came as a total surprise.
The hotel is in a good location fairly close to the Hoe and city centre.
Verified traveler
Stayed 1 night in Jun 2021
6/10
Room 6
Nasty step just iside door watch out . Bad matrest on bed and shared bathroom but good location and ok price for the area £5 on street parking.