Find all hotels by Westgate Resorts in Downtown Gatlinburg, TN

"This property was amazing!! The breakfast included far exceeded expectations. Beautiful, clean, modern. Restaurant and bar in the lobby were great as well. Can’t say enough about how happy we were with the property!"

"Everything was great. We opted to check in a little early and paid the $50 for it. It was worth it. One of our beds was broken and they sent maintenance out within 10 minutes to fix it. The breakfast is fantastic and all of the employees are so kind! "

"Wonderful experience "

"We stayed 3 nights here. The rooms were clean and bed comfortable the staff was very nice and helped whenever asked. We would stay here again. "

"The decor of the property was gorgeous. Very clean , friendly staff and great price . The rooms were very nice and comfortable. We will definitely be back ❤️"

"The hotel was very clean & quiet. Parking was easy and the staff were very nice. Good breakfast in the morning!"

"We loved our stay. The staff was extremely friendly. The breakfast was great. The pools were nevee overly crowded. Great convenient location. Spacious rooms with comfy beds. Will stay here again as i am a frequent Pigeon Forge traveler."

"I gave this hotel 3 stars because my overall experience was good the front desk staff was amazing easy check in room was very nice, breakfast could have been a little better, but Ms. Judy was wonderful. The main issue I had was the bar I paid my tab which was $52.78 the bartender repeated my total to me, and I used my card. I tipped the bartender $10 I gave her two $5 bills. The bartender thanked me for the tip when I handed it to her. I woke up the morning of check out and I had a charge for $105.56 I called the front desk, and Paula was so nice and understanding because clearly this was a mistake. She took my information and gave it to their accountant, and she gave me a call and stated that I left that amount as a tip. There is no way I would leave a large tip like that for a party of 2 and that would have meant that I left a total of 62.78 as a tip absolutely not and she continued to tell me that she would speak to the bartender and if she decided they would refund my money but if would clearly be up to the bartender. I included this in my review to say just watch your charges closely. When I signed that slip there was no tip on there just a reminder to look a little closer."

"Very clean free breakfast"