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"The hotel was very nice! Amazing view of the town"

"The check in was awesome!!! The guy that handled it deserves kudos and a raise! He was so friendly and took care of our 3 families with ease, answering questions helping us room assignments and all we asked of him!! The Baymont I would recommend due to location ON the river, great service and clean!!! It is not a new property but well maintained! We utilized the pool and wonderful scenic deck and fire pit!!! We highly recommend it!!!"

"Such a nice hotel. Great amenities and close to the main strip to walk and shop. I will say the lady at the front desk that checked us in was not very pleasant. Other than that the staff was friendly and we really enjoyed our stay!"

"Staff was friendly and helpful! Our room was clean and included a fridge, microwave, and coffee maker. We had a balcony with an extra locking mechanism for safety and we could see the pool from our room. Even though we did not use the pool during our stay, it looked clean and inviting. This hotel is very conveniently located to all the Ripely Attractions, shopping on the strip, and several restaurants. It is right next door to the Ripley Aquarium! The hotel is a little dated, but we can tell a lot of work and care has been put into maintaining the property, so it doesn’t look “outdated,” and much as it had an older charm. We look forward to staying again upon our next chip to Gatlinburg!"

"Had to pay extra to get a bathtub "

"Gatlinburg has a lot of older hotels. I needed something newer to avoid mold, clean, quiet, and walking distance to downtown. This was a terrific stay for us - the room was spacious, the beds were super comfortable, & all parts of the room were clean all around with a modern touch. We provided a quick check in and everything was a breeze. Would definitely stay again when visiting the area. "

"we stayed this past weekend, and it was the best visit. staff was supper nice and helpful. this place was always quiet. the room are really big i had a family 5 with me and 3 of them kids and it was a lot of room for all of us. The breakfast was good. very very close to shops and everything else. i like it a lot because you were 2sec walk to the strip, so it was loud outside or anything. the work took pride in the job and that hotel you can tell. 10/10 will be back // also i want to add the guy and the girl check us in Friday night were amazing she worked all weekend, and she was always very nice. she did amazing! "

"From the time we stepped into the lobby, it felt like we were in a Caribbean resort. Staff was great, poolside service was awesome! We will be going back!"

"Beautiful view ,very clean,you had everything you need for your family "