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"Lovely hotel although our room was quite small and had a poor outlook. The room was noisy as other guests came and went along the corridor and adjacent rooms. Service was not up to usual standards having stayed on several occasions and on other Firmdale hotels. A bit disappointed but won’t put us off the other Firmdale locations."

"X"

"The staff in the room was amazing. This boutique hotel in the heart of Covent Garden was exactly where I needed it to be. I only wish that they had more amenities other than the in room Keurig and mini refrigerator. To note, you must bring an adapter if you’re coming from the states."

"This hotel is in a great location. They are the seven dials which has a ton of restaurants, stores, and things to do. It’s very bustling, but also convenient. The rooms are renovated and very nice. The bathroom was a little small, but honestly that’s to be expected in a city hotel in Europe. We’ve stayed here several times and would stay here again. It’s a great choice in London."

"Such a wonderful hotel and exceptional staff and service. I would have given a maximum score but unfortunately on my last night there was a wedding. Congratulations to them but the rental items were being loaded into trucks after the wedding till 4am so could not sleep from the noise outside. I had to leave early the next morning with less than 2hrs sleep."

"A beautiful property in the heart of SoHo yet incredibly quiet. The staff were always helpful, breakfast divine and the Kit Kemp decor out of this world. Highly recommended!"

"Convenient location, nice hotel, helpful staff."

"A great experience all round! Would definitely return"

"Rooms are nice, good location, service is ok, not a great bargain, to put it kindly, pay a lot for a mid range hotel. No complains, just can get a lot better for that amount"

"This is a wonderful and hip hotel in a great part of Soho. The room was beautiful, the staff was very attentive. The location was amazing. The only thing I can say that's somewhat negative is that we missed having coffee and tea in the room. Most hotels will have these amenities but they were not available in the room."

"Class from the moment we arrived to the moment we left!"

"We had a wonderful stay. The staff were very helpful, particularly the breakfast staff."

"A piece of London magic"

"Excellent Hotel"