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"While a last minute booking due to a cancelled flight, we were blown away with the reception received and the quality of the hotel and rooms. Excellent."

"I was looking for a place to stay within reach of the Royal College of Art's Battersea campus, and this seemed like a great choice. I originally needed to add an extra night to my reservation. While support at Expedia was very helpful, it wasn't possible to do so without cancelling my original booking. To avoid this, I booked the additional night directly with Charles Hope London. They were very accommodating and upgraded my stay to a Deluxe Studio at no extra charge, so I wouldn't have to...

"Great little spot, really welcoming. Beer on arrival! We were there for the cricket at the Oval - literally a 10-15 minute walk away. Great pub to watch live sport too!"

"Such a good hotel with reasonable price"

"everything was great except for housekeeping which for some reason did not want to service my room (and it was not messy) but I was there for a week and despite calls, never changed the sheets?! and never left facecloths and didn't refill the toileteries, the little pot with cotton buds etc was open and used from the last guest. Truly bizarre, i did talk to the manager when I left and they said they would reach out but not heard anything yet."

"Room tidy attic room, paid for a window in the room couldn’t open it or reach it, aircon didn’t work - wouldn’t move us rooms"

"Everything was wonderful! Will stay again when back to London."

"This place is lovely but not ideal for children or babies .. on checking in had a lovely chap who carried my pram up as in carried the baby but you wouldn’t want to do 3/4 floors of stairs too often as there’s no lift. The fridge in my room didn’t work although it had drinks in .. so babies milk and food at to go in the chefs fridge . In the morning I struggled as no answer on the phone as needed I’ll for the baby . I then came down my self to find there was : staff on all in the restaurant...

"We booked here after previously having an awful experience at a different 5* london hotel…. And we fell in love with this place. It was a breath of fresh air to be treated like a valued customer at this hotel and the facilities and room immaculate with everything you could need and more."

"No complaints whatsoever 💫"

"I loved the Hotel Riu London Westminister. The hotel was clean, secure, and provided a nice breakfast in the morning. The hotel was situated about 10-15 minutes walking distance from the london subway station. It was within walking distance to Big Ben, Parliament, Westminster Abbey, and other tourist sites. The hotel made Uber access very easy for its guests. The staff was very helpful and responded to requests very quickly. However, I wish the hotel had a restaurant that provided dinner...

"Very lovely indeed. Will definitely go back. Well maintained. Have stayed in other hotels in the same street and this puts them to shame"

"Amazing property, modern clean luxury flat. Very spacious."

"Great location- really cool pub atmosphere. Room was comfy with great a/c and powerful shower. Really quiet as facing the common. Wifi was not great, but we were on top floor."

"We paid for a standard double room. We were given room 105 next to reception. This room was very small. The sink in the bathroom could not lift your arms up to wash easily. The window did not close correctly or allow the lower part of the window to be open. Mcdonald's is next to this guest house. It closes at 2am ! The noise from this is terrible and you will not any sleep@ We did not get to sleep until 0230 and we're woken again at 0400 with bins being pulled about. The door to the room had...

"Great spot. Great location "

"Room was too hot because of the weather. Couldn’t sleep."

"I have stayed at the sister hotel, Hotel Costes, before for work trips. This hotel is the friendlier version of the Paris Hotel. The staff was amazing from start to finish, the details in the room were amazing and the food was worth calling room service for. I can honestly say this is value for money..."