Hotel with a Concierge in Zhejiang from SAR79

"Reception counter staff attitude is very bad and not well trained"

"good"

"Great location next to the lake"

"The hotel room was big and very clean. The staff were friendly and helpful. Breakfast had a lot of variety to choose from, but the buffet dinner was a little disappointing; the food was not so fresh."

"It is a beautiful hotel on the lake with many wonderful memories."

"It’s fine been at better sister hotels Cleaner keeps forgetting stuff for the bathroom either towels or amenities Good room Good enough breakfast but always a rush to get food literally "

"To much heat in the room"

"The staff was incredibly kind and helpful, the pool and gym were very nice. Quick to switch rooms on request, providing ample water, helping with recommendations, and the breakfast was incredible for the price(plus they allowed take away). Was the equivalent of a 4 or 5 star hotel in America. Truly a great experience. 5m drive to Westlake."

"Great hotel for foreigners. The hotel and staff understand the need for North American guests and treat accordingly. Extremely great service that I have ever experienced in thousands of hotels I have stayed in my life. "

"Beautiful surroundings "