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"This hotel was in a really convenient location. The rooms were very clean, staff was friendly & were warmly welcomed with for our pre-wedding festivities with a hand written note. The only downfall is there is no parking."

"Nice clean rooms, great location. Friendly staff!"

"Upon arriving at the hotel, there was trash outside the front entry and it looked dirty, which was not very welcoming. Inside the staff was very welcoming and the room was clean, had tea and coffee in the room, and a shower bathroom. We were only in Bath for 1 day and the hotel was conveniently located (very walkable) to enjoy all the sights Bath had to offer. Other than the first impression, our stay was very good."

"Rooms were clean and had been updated but general hotel felt in need of investment. Staff were pleasant . Only made aware of car park charge day before stay"

"Great service and amenities!! Lovely."

"Great hotel, great staff and great breakfast. Only downfall was that there was no air conditioning in the room. Very uncomfortable, especially when the temperature that day was 34 degrees."

"The location was ideal. We were able to walk everywhere.The furnishings were lovely. The staff was wonderful and informative."

"From the moment we walked in superb. Fast no nonsense check in, and bags carried up to the room. Central location a must, inside/outside bat areas well kept and staffed. Breakfast very nice. Staff polite and helpful, special shout out for Emma our favourite. We will return"

"Very dog friendly stay, dog allowed everywhere. Excellent crockery pitch across the small bridge for dog exercise and poo bin by entrance to hotel. Breakfast was great, though no cereal which was odd. Rooms well equipped, kettle and nespresso coffee maker, plus both still and sparkling water with fresh milk in the pantry (where there are also top ups of tea, coffee and water plus ice). Second time here and we'll be back again"

"Not ideal for wheelchair users as the lift is rather small also really difficult to get into the reception area from the car park as there is a big ledge to go over for access so a ramp is very much needed. Great parking Friendly staff Decent views and a nice room"

"The hotel one of the best in Bath and it was not our first visit. The hotel has a fine ambiance - maybe some redecoration is needed- a good pool - attentive staff - and a great British Breakfast! Good parking and a good walk into Bath"

"Room was spotless, air con was ice cold, the restaurant was being refurbished so meals were provided in the business centre, no issues at all, good range of meals, breakfast was excellent. Point to note, the parking in the podium car park costs £18 a day. Bath is just beautiful."

"A really lovely hotel and the staff were all so friendly and attentive through our stay We did a spa morning whilst there and the massage was really good Also the restaurant was great with delicious food and a great setting especially sitting outside in the nice weather"

"The location to train station made us pick this hotel. The attentive and helpful staff were amazing, especially Gabriel. The room needed maintenance though, door to get into our room was hard to close and open. Curtains hanging down, pictures on wall without frames, tea pot and cups needed cleaning. Fan was not working but was replaced. I know the building is old but we stayed in three hotels/inns before arriving at this location and they were much more renovated and maintained."

"Bath Priory is situated on beautiful grounds and gardens, loved the greenery and flowers. Our suite was very nice, two large rooms and a full bathroom. On arrival our room was not ready and we were brought to the bar for a complementary drink. We waited 45 minutes for a bar/restaurant member to even acknowledge us although the walked by us almost every minute. Not even a greeting. This level of service was common for the restaurant. At breakfast one day my wife’s meal was served 20 minutes...

"We really enjoyed our stay at The Francis Hotel. It was five years since we last stayed there and the difference made by their extensive renovations is amazing! Beautiful rooms, even the small ‘cosy’ rooms, with thoughtful and artistic decoration and amenities. We stayed in the really hot weather and the great AC was very welcome! It’s in a fantastic location and we will definitely return."

"The cleaning staff was amazing and very respectful. Handy to have a restaurant in the hotel, especially for breakfast, which is a standard English and continental breakfast with a good amount of options. The coffees from their machines are pretty good too. Lovely hotel and hotel rooms. Would recommend."

"Decent, clean and friendly staff. Very convenient location in Bath."

"We stay here often and never disappoints"

"Amazing old building, wonderful period and eclectic decor. Breakfasts are the best ever - huge selection and all equally delicious (and generously sized!) Staff and especially Manager Kerry were super helpful and charming. Dinners and lunches were also very good. Service was spotty and a bit haphazard. Internet was not consistent and you had to log in at least three times a day! Room (‘character’) was OK - a bit dark and dingy given the small window and dark paint. On the small side. The...