Hotel with a Concierge in Vietnam from SAR 301

"Excellent facilities and service "

" I loved the staff. The best service I have gotten anywhere and I travel a lot. They hooked me up with my tour to Ninh Binh and other guests for Ha Long Bay and Sapa, gave me recommendations for food places and were always available to help with anything. They waited with me till my Grab to the airport arrived when I was leaving and even communicated with the driver for me in their local language. I thought that was above and beyond. And the breakfast is really good (worth waking up early on a vacay for) and the room itself has everything you could possibly need, and is reasonably sized. Not too small, but not big either. Bathroom is good quality and clean. Water was excellent (i like hot showers and never had issues). "

"Amazing stay! Cannot recommend enough. We had a great experience from start to finish and we wish we could stay longer. Special thanks to Fani Phan for making our stay so incredible, we are so thankful for everything you did for us. Also a big thank you to Amber Nguyen for a seamless check out process. "

"Great service. Friendly welcome at the door. Well appointed room"

""The room is big and beautiful, with everything you need. It's super clean. Breakfast is good. But what I like the most is the receptionist — they are very nice, always smiling, and ready to help with anything you need. The hotel is in a great location, right in the middle of everything." "

"Location is great, close to lake, shops and restaurants. Breakfast in the hotel is great, plenty of choices. The waiter, Sam is very helpful and always smiling. Hotel receptionist, Mia was very helpful and pleasant to talk to. Hotel room is very clean."

"Nice staffs but stayed for theme parks only, too far to everything "

"Great staff, great breakfast, good room"

"Had a city view"