Hotel with a Concierge in Valais from SAR 684

"Absolutely loved this property! Hotel is located right across the train station. Rooms are beautiful, modern but give you chalet feel! Staff is very friendly and helpful! We were going to be late and called the hotel, they had our checkin package ready for us’. Alexandra was very helpful!"

"It was a wonderful stay"

"Nice morning person"

"Overall it is the 2nd best hotel we stayed at during our trip. It would be the best if not for the so-so breakfast buffet experience. We stayed 2 nights, the first day's breakfast we unfortunately encountered the one lady working as the hostess hat morning who was less than welcoming and didn't even let us know we can order eggs (included with breakfast buffet). She also was so loud and chatty with this other guest who speaks the same language. I also observed how she spoke with another couple who arrived to inquire about breakfast. Her interaction with them, and the language/tone she used was quite rude and dismissive. She pretty much left them hanging and not really providing any guidance at all even though she is the hostess. Thankfully the second day, it was a new crew, and they were much much better and very nice. "

"Perfect area- food-stay was wondeful"

"Super friendly staff, nice clean comfortable hotel and great location in the heart of Zermatt"

"Beautiful, staff great"

"Bed was amazing, so comfortable. I never sleep well when I’m away but this bed was so great I slept very well. Hotel room was nice, spacious with a great view of the mountains. Staff nice and friendly. "

"This hotel was close to the train station and the Main Street of Zermatt Would stay there again. "