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SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

4.5 star property
Luxury hotel with a full-service spa and free breakfast

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Photo gallery for SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

Sauna, steam room, body treatments, hot stone massages, sports massages
Penthouse | Living area | 70-cm flat-screen TV with cable channels, TV, heated floors
Cottage | 2 bedrooms, hypo-allergenic bedding, minibar, in-room safe
Terrace/patio
Indoor pool, sun loungers

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
The current price is SAR 1,569
SAR 1,666 total
includes taxes & fees
15 Jun - 16 Jun

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Junior Suite

70-cm flat-screen TV with cable channels, TV, heated floors

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse

Penthouse | Mountain view

Penthouse

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • Sleeps 6
  • 3 King Beds

View all photos for View Junior Suite

View Junior Suite | Mountain view

View Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for The High

The High | 2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

The High

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage

Cottage | 2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Cottage

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • Sleeps 5
  • 2 King Beds and 1 Twin Trundle Bed

View all photos for Friends & Family View Suite

Friends & Family View Suite | Mountain view

Friends & Family View Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
2 bathrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Friends & Family Ground Floor

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Friends & Family Ground Floor

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Bathrobes
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for View Double Room +

View Double Room + | 2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

View Double Room +

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite Ground Floor

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Luxury Suite Ground Floor

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Bathrobes
  • 80 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Friends & Family Suite +

Friends & Family Suite + | 2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Friends & Family Suite +

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
2 bathrooms
  • Sleeps 5
  • 2 King Beds

View all photos for View Apartment

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

View Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

View all photos for View Double Room

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

View Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Living area | 70-cm flat-screen TV with cable channels, TV, heated floors

Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Double Room

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room +

Double Room + | 2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Double Room +

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Ground Floor

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Double Room Ground Floor

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Bathrobes
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
Bahnhofplatz 18, Zermatt, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 5 min walk - 0.4 km
  • Matterhorn Museum - 6 min walk - 0.6 km
  • Zermatt - Furi - 8 min walk - 0.7 km
  • Zermatt-Furi Gondola - 16 min walk - 1.4 km

Getting around

  • Zermatt Gornergratbahn Station - 1 min walk
  • Sion (SIR) - 106 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Golden India - ‬1 min walk
  • ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬3 min walk
  • ‪Le Petit Royal - ‬2 min walk
  • ‪Fuchs - ‬4 min walk

About this property

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

Luxury hotel near Zermatt-Matterhorn Ski Paradise
Located close to Zermatt-Furi Gondola and Sunnegga Ski Resort, SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel provides a free breakfast buffet, a terrace, and a garden. Indulge in a manicure/pedicure, a body treatment, and a facial at the onsite spa. In addition to an arcade/game room and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool with sun loungers
  • Tour/ticket assistance, multilingual staff, and concierge services
  • Helicopter/airplane tours, massage treatment rooms, and a front-desk safe
  • A porter/bellhop, luggage storage, and smoke-free premises
Room features
All guestrooms are individually furnished, and include comforts such as heated floors and bathrobes, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Children's slippers and childcare services
  • Children's robes, hair dryers, and shampoo
  • 70-cm flat-screen TVs with cable channels
  • Wardrobes/closets, heated floors, and electric kettles

Languages

English, French, German

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9.6 out of 10, Exceptional, 581 reviews
The price is SAR 1,560
SAR 1,656 total
includes taxes & fees
24 Jun - 25 Jun
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Indoor pool
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • In-room babysitting (surcharge)
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 70-cm flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Desk
  • Heated floor
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
The check-in location differs from the property location; go to: [Schlosshotel my Lifestyle, Bahnhofplatz 18]
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Welcoming dogs only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 150.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Rollaway bed fee: CHF 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

SchlossHouse
SCHLOSS Zermatt Active CBD Spa Hotel
SchlossHouse Zermatt – Wellbeing Rooms Suites
SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Hotel
SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Zermatt

Frequently asked questions

Does SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel have a pool?

Yes, this property has an indoor pool.

Is SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of CHF 20 per pet, per night.

How much is parking at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

This hotel doesn't offer parking.

What time is check-in at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

Check-out is at 11:00 AM.

Where is SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel located?

Located in Zermatt City Centre, this luxury hotel is within a 15-minute walk of Zermatt-Matterhorn Ski Paradise and Zermatt-Furi Gondola. Sunnegga Ski Resort is 1.4 mi (2.3 km) away. Zermatt Gornergratbahn Station and Zermatt (QZB-Zermatt Train Station) are within a 2-minute walk.

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SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 120 out of 123 reviews
Rating 8 - Good. 2 out of 123 reviews
Rating 6 - Okay. 1 out of 123 reviews
Rating 4 - Poor. 0 out of 123 reviews
Rating 2 - Terrible. 0 out of 123 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10

Perfect area- food-stay was wondeful
Stayed 1 night in Apr 2025

10/10

Nicest hotel that we stayed during our Switzerland trip. Excellent facility and super courteous staff. While it lacked views of the Matterhorn, the two minute walk to the train station was very convenient. Definitely would recommend this hotel.
Stayed 2 nights in May 2025

10/10

You must stay at this hotel. Really close to train station, plenty of shopping stores, and amazing vuews all around. Staff was super friendly and made you feel very welcomed. 10/10 I do recommend!!
Stayed 1 night in May 2025

10/10

We really enjoyed our stay at Schloss. The view from our balcony was stunning, it’s about a 2 minute walk from the train station and many stores/restaurants near by. Staff was very welcoming and professional. The hotel has great amenities and very clean.
Stayed 1 night in Apr 2025

10/10

From the lady that welcomed us and helped us get settled. To the very nice gentleman who worked with us to ship a package, this is by far the most professional Hotel we have stayed at on this 5 week holiday!
Stayed 1 night in May 2025

10/10

Fantastic Hotel, close to the train station. Clean, friendly staff and the best Spa!
Stayed 3 nights in Feb 2025

10/10

The view at the restaurant was good if you know where to sit. Was lost when first arrived because I missed the entrance. Once you know the way it's really a short distance next to the train station. On and off you can hear guests slamming to close the door, which shouldn't be the case.
Stayed 2 nights in May 2025

10/10

First class property and service
Stayed 1 night in Feb 2025

10/10

Location, service , modern and clean facilities
Stayed 3 nights in Feb 2025

10/10

This hotel is super convenient to the train station(s), but it is either sound proof or the trains are quiet because we didn’t hear anything. The spa is great for relaxing. Staff were friendly and outgoing. Breakfast was great. We really enjoyed everything!
Stayed 2 nights in Mar 2025

10/10

Incredible hotel. We didn’t want to leave and we will for sure go back. We stayed in the cottage which is a few steps from the main building. This is so well equipped and decorated and so peaceful. It has two bedrooms and bathrooms, a full kitchen, a movie room, a family room, a private sauna and full laundry facilities. The staff is welcoming and helpful and the location couldn’t be better - just a few steps from the train stations. Breakfast and afternoon tea & cake are included and were delicious. Sophia at the bar makes great drinks and was really kind and helpful. Pool, gym, spa and game room were all excellent. Highly recommend!
Stayed 2 nights in May 2025

10/10

This is a great property to stay at. The staff was very helpful and friendly. The breakfast was awesome, excellent location. We couldn't have asked for a better stay.
Stayed 4 nights in Jan 2025

10/10

Excellent stay, Chris at reception delivers outstanding service
Stayed 1 night in Feb 2025

10/10

We had an amazing stay at Schloss! The cozy property, great location, and relaxing spa made it special. Our room was lovely, and the staff’s outstanding hospitality truly set this hotel apart. From check-in to check-out, every detail was thoughtfully handled, making our experience even more enjoyable.
Stayed 1 night in Feb 2025

10/10

Excellent option for Zermatt
Stayed 3 nights in Dec 2024

10/10

Great location, minutes away from the train station, friendly staff, amazing spa, you should try the cbd massage and try in the spa the cbd sprinkle.
Stayed 2 nights in Jan 2025

10/10

I liked ot
Stayed 2 nights in Mar 2025

10/10

Our stay was magnificent! Very close to downtown and the staff is very friendly and helpful!
Stayed 2 nights in Nov 2024

10/10

We had a fantastic experience staying at the Schloss Hotel. Alex and his team were wonderful and created the perfect experience. The hotel is conveniently located to the train station, Gornergrat train, shops, and restaurants. Highly recommend this hotel to anyone looking to visit Zermatt!
Stayed 3 nights in Jan 2025

10/10

First time in Zermatt and this was a great hotel. Quiet but central. Great staff. Amazing breakfast in the morning to power you on the slopes. Pool was lovely and so was spa. We also got upgraded with amazing view of Matterhorn to top a great long weekend away. We will be back next year and we will definitely be staying here again!
View from room 400
Stayed 4 nights in Feb 2025

10/10

Fell in love with it here. We came with our two kids for a ski trip and weren't sure what to expect because it was our first time to Zermatt. Now, we cannot wait to come back!! Fabulous location, amenities, staff and little touches. On point. So easy and nice.
Stayed 4 nights in Mar 2025

10/10

I never wrote any reviews but SCHLOSS is just perfect. Best hotel i ever stayed in.
Stayed 1 night in Jan 2025

10/10

We want to express our gratitude to the entire team at Schloss Hotel for an amazing experience. We stayed as a family (16-year-old twins, Ale Jr. 11, mom, and dad), and everything was perfect—impeccable cleanliness, outstanding service, and a top-notch complimentary spa. We felt truly welcomed, and the staff made our stay even more special. We will definitely be back and highly recommend this hotel to everyone!
Stayed 2 nights in Mar 2025

10/10

Everything about this hotel is amazing. The staff was particularly helpful. The location is extremely convenient to the train station and the Matterhorn railway.
Stayed 1 night in Dec 2024

10/10

Very convenient but very quiet. Excellent staff.
Stayed 2 nights in Jan 2025