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"Everything from the staff to the decor was wonderful. It doesn't look like much on the outside, but as soon as you walk in you know you're going to have a great stay. The front desk staff were friendly and helpful. The bar staff were equally friendly. I had a ton in the courtyard and it was very clean and comfortable. I will definitely be staying here again. "

"Great staff, slight room issue which was addressed quickly."

"The hotel was well-situated in the centre of York. The staff were very welcoming and efficient. There were a few small cobwebs around the base of some of the room furniture and the shower room had a stale smell on arrival, which could be associated with the shower not being used, or if the water in the shower trap is siphoned out by water flow from other showers."

"كانت تجربه مميزة وجميلة"

"Room was clean and staff were help"

"Good location in town and for a large hotel, the food was excellent. Would stay here again."

"Nice hotel. Clean well kept and great service, 2 minute walk into town"

"All of the staff were wonderful. My father has some mobility issues and the receptionist noticed this and switched our room for one on the ground floor, all before I could ask. The room was spotless and quiet, couldn't ask for more."

"Nice clean room, nice hotel and friendly staff. Excellent lady cooking any extra breakfast requirements to order. The only downside was the overpowering smell of air freshener in reception, not good for breathing. "

"Great staff. Lovely warm atmosphere. "

"Warm and friendly welcome on arrival, super clean room, comfy bed, lovely shower, really nice and quiet so I slept really well. Location great for city centre and train station. Can't fault anything "

"Clean room, courteous staff. Nice pool and sauna. Restaurant and buffet breakfast really good. "

"Very clean and comfortable room, very friendly and helpful staff"

"Staff are amazing sea view room was lovely "