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"All round great stay"

"Central location"

"Swimming pool area cold, showers and changing room cold. Lounge area/bar, cold."

"Check in/out staff were wonderful. Our one bedroom was very lovely and comfortable and at a great price"

"The room was terrible, walls were damp and room smelt because of the damp, wallpaper peeling off, bathroom disgusting, no soap in dispenser, bath had cracks and toilet didn’t flush properly"

"the room was very clean, the food was good and the staff were amazing. Rebecca and Liam on the bar were outstanding, nothing was too much trouble, they were very friendly"

"Loved everything about The Resident. The staff were super helpful and the location very convenient. Great hotel."

"Very comfortable hotel with excellent beds. Rooms were tastefully decorated with all the accessories you would need. A non slip mat for the bath was appreciated. Staff were very helpful, polite and pleasant. The two restaurants on site were excellent one for casual dining (Pizza, pasta etc) and the Carriage works which was also excellent for an Al a Carte menu. There are also bars for a drink. The hotel has a Spa but did not use it. The hotel is ideally placed to visit Liverpool with bus...

"Nice hotel close to the train station and convenient to everything. Spacious room, great showers, comfy bed. We will definitely be returning."

"Had a sea view room. Room was clean. Bed comfy (but only stayed one night). Bathroom door lock was broken. No toilet brush in the bathroom. You had to put the main light switch on and off to turn the lights on and off The usual soap, shampoo, conditioner and hand cream were provided in dispensers as were towels. The breakfast area was very busy but really quite small for the amount of people. The breakfast was cold. Drinks were expensive. I do not feel the stay was worth £156 for one night. Feel...

"Very helpful and friendly staff. Great location for all of Liverpool. Very clean facilities. Very pleased with our stay."

"Easy to park at nearby John Lewis Q park. Handy for shopping at Liverpool one and 30 min walk to Hill Dickinson stadium! We had a room with a double bed and single bed which was ideal for our family of 3 watching Everton match."

"Staff were lovely. The lovely Charlotte, following my call, had already made the necessary arrangements for our large party and reassured me that all would be great for our special visit. However, the hotel needs a full refurbishment. It looks tired and in dire need need of improvement. The bathroom had mould on the floor and walls in some of our rooms. The tap was missing off the jetted tub. The cold tap in the basin in our bathroom was dribbling only and difficult to use. There isn’t an...

"Can't find anything to moan about everything you want in a hotel clean warm welcoming"