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"Lovely bar and restaurant and the staff were lovely."

"Room was beautiful and clean and tidy. Staff were great 👍 5 star 🌟 will stay again."

"Staff very friendly and helpful, comfy bed, clean and tidy rooms, bins emptied every day, refreshed tea and coffee every day, good selection on breakfast and excellent service by Una x"

"The location was good, walking distance to restaurants, pub, shops and near the Albert dock. I also appreciated the handwritten note from the staff. I find this very warm and welcoming. I just hope they have parking but they were helpful in terms of guiding us where to park. The discount code was also good."

"Clean room, staff helpful, breakfast fabulous and hotel light, airy and love the bar area."

"The location"

"Room was very big and clean with a huge window and a lovely view of the Liver Building . Reception staff were very helpful and pleasant. Nice bar with outside space and views ."

"reception staff arrogant wanted to date your money then not interested £50 for parking went to room smelt a cat and dog wee come down out lift dog weed didn’t lift. went to bar area no draft beer bottles £3.50 each no entertainment one DJ with broken television no swimming pool as advertised bedroom second one broken floor in bathroom one light smelly carpet and never so cleaner whole week very disappointed will not go back and watch for being ripped off with this hotel spent most of week next...

"Excellent hotel and staff"

"The location for both the waterfront and for Liverpool One was excellent. The staff were very professional yet friendly, the room lived up to expectations and the breakfast was varied and well presented."

"We were coming off the train and it was the closest hotel very convenient very easy. We were room only so can’t tell you about the breakfast but the price was amazing. We ended up getting two sweets which was perfect. Newly refurbished."

"Great staff very clean!"

"Excellent stay will be back"

"Breakfast was a bit of a let down although there was plenty of food it was more like roadside cafe than hotel. If the hot buffet was improved then that would be great"

"It's located in a really good area. Room was clean, hotel was quiet. I was there for a day, no complaints"

"Wrost hotel ever got pictures to prove"

"Breakfast good,beach view, staff friendly."

"Great location, close to Liverpool One and Concert Square. Room and hotel were clean, tidy and modern. Bed was soft. Only issue was no aircon in the room. We were there in the very warm period in Jun 26 and although they provided a fan in the room, sleeping was tricky in the heat."

"Its a beautiful place and the staff was amazing, friendly and very willing to help, room was clean and the breakfast gave different many breakfast choices to choose from. Great initiative from staff despite the high temperature they ensured there was always ice cubes available for the rooms and offered free ice cream during the day. Very close proximity to the sea, town and other places of interest."