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"Didn’t get the superior room as i originally paid for. Staff rude and unaccommodating. Informed hotel manger."

"The hotel was lovely clean bright staff are so helpful great hol"

"Excellente situation mais bruyant la nuit (proche de concert square donc selon l’orientation de votre chambre ça peut être un sujet) Personnel très accueillant et agréable. Très propre et correctement équipé. À Savoir pas de petit déjeuner sur place mais une kitchenette dans la chambre qui s’avère pratique."

"Brilliant"

"The buffet breakfast was very enjoyable"

"The stay I had, I couldn't have asked for anything else. No matter where I sleep I usually struggle to sleep but one of the best night's sleep I've had "

"Lovely hotel, reception lady was very helpful, Can’t fault it’s location right in the downtown area of Liverpool "

"Staff are helpful and friendly "

"Good location, good parking for visiting. "

"Clean and spacious room. Helpful staff, at 24hrs reception. Free coffee at waiting area"

"Excellent hotel with friendly and helpful staff. Handy for Lime St Station and the City Centre. "

"Lovely place to stay a great location for visiting the sights of Liverpool "

"Been here loads of times due to its location and old world decor. Think it will be the last tho.time to try other places. Was On top floor. Could hear lift and voices from next door. As usual radiator not working but plug in heater in room. It’s one redeeming feature was it had a bath "

"Staff were very polite & helpful Room was a decent size, all amenties in room catered for, room was also very clean, good sized bathroom & shower. Did feel as though the room was pretty poorly lit, & not much privacy as there seemed to be apartment windows right across from us. The breakfast was a bit of a let down, there was barely any hot food avaliable, even after we waited another 15/20 mins for them to re stock. I do feel the price of £215 for a nights stay was very steep for what we...

"Clean & v safe area . Superbly appointed rooms handled difficulties ( power cut) very well "

"Receptionist seemed a little unwelcoming "

"Grand hotel with a good position for amenities and theatres in the North area of town "